Re: [rt-users] What right gives Configuration in the left hand menu

2011-12-01 Thread Mike Johnson
Hi Kenn, Yes, that is what I was trying to accomplish. I wasn't giving "SuperUser" to the group, the group name was " Super Users" meaning they have elevated privleges over a typical " Users" member. I just couldn't find the "ShowConfigTab" I remember reading about that change when we moved from

Re: [rt-users] What right gives Configuration in the left hand menu

2011-11-30 Thread Thomas Sibley
They also need ShowConfigTab. Thomas RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA

[rt-users] What right gives Configuration in the left hand menu

2011-11-30 Thread Mike Johnson
Hi folks, I'm having some difficulties figuring out why my users can't get to the "Configuration" menu in RT. I've attempted to google/search the rt-users list, but am having a difficult time getting what I want. I'm trying to allow a group of users to have access to configure their queue specifi