Hi Kenn,
Yes, that is what I was trying to accomplish. I wasn't giving "SuperUser"
to the group, the group name was " Super Users" meaning they
have elevated privleges over a typical " Users" member.
I just couldn't find the "ShowConfigTab" I remember reading about that
change when we moved from
They also need ShowConfigTab.
Thomas
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston TBA
Hi folks,
I'm having some difficulties figuring out why my users can't get to the
"Configuration" menu in RT. I've attempted to google/search the rt-users
list, but am having a difficult time getting what I want.
I'm trying to allow a group of users to have access to configure their
queue specifi