:39
To: rt-users@lists.bestpractical.com
Cc: rt-b...@bestpractical.com
Subject: Re: [rt-users] Who is Doctor Helga ?
On 08/23/2012 08:57 AM, Rob Lister wrote:
On Thu, Aug 23, 2012 at 10:43:27AM -0400, Kevin Falcone wrote:
On Thu, Aug 23, 2012 at 03:03:11PM +0100, Rob Lister wrote:
RT's output
On 08/24/2012 12:32 AM, Simon Dray wrote:
Thomas Hi
When a tickets is raised by email if the user doesn’t exist it is
created, these are tagged as being auto generated its not a bug. If
you have a problem with tickets being created by spam and I am sure
most of us have at some time since
Right,
A user just e-mailed me directly on an existing ticket, copying in
support@ (which is RT 3.8)
Original message;
From: Some User some.u...@domain.com
To: supp...@lonap.net
Cc: r...@lonap.net
Subject: [TICKET #1234] Test
So.. My reply, I set the Reply-To: header to be
On Thu, Aug 23, 2012 at 03:03:11PM +0100, Rob Lister wrote:
RT's output (slightly anonymized)
Subject: Re: [TICKET #1234] Test
From: Doctor Helga via RT supp...@lonap.net
--
Is that what RT shows in the outgoing email or what the mail client
sees?
If the former, search
On Thu, Aug 23, 2012 at 10:43:27AM -0400, Kevin Falcone wrote:
On Thu, Aug 23, 2012 at 03:03:11PM +0100, Rob Lister wrote:
RT's output (slightly anonymized)
Subject: Re: [TICKET #1234] Test
From: Doctor Helga via RT supp...@lonap.net
--
Is that what RT shows in
On 08/23/2012 08:57 AM, Rob Lister wrote:
On Thu, Aug 23, 2012 at 10:43:27AM -0400, Kevin Falcone wrote:
On Thu, Aug 23, 2012 at 03:03:11PM +0100, Rob Lister wrote:
RT's output (slightly anonymized)
Subject: Re: [TICKET #1234] Test
From: Doctor Helga via RT supp...@lonap.net