Could the problem be that I have to encode the dash in CF-UPC somehow before
sending it via CURL (but it gets encoded automatically from the form and that
is why the form works)?
I hope to be able to add some logging statements to
REST/1.0/ticket/default so that I can see what RT is getting in
Custom fields should be in the form of:
CF.{CustomField}: value
So you want
CF.{UPC}: 7585485.
-not-
CF-UPC: 786936180992
vtplymblfan...@yahoo.com wrote:
Could the problem be that I have to encode the dash in CF-UPC somehow
before sending it via CURL (but it gets encoded automatically
Hi there,
I have modified a web application to post to RT's web interface a create ticket
request. The post works perfectly... the ticket get created in the right queue
with the given subject and text... except that the custom field value I pass
(UPC) in does not get set. Here is the CURL
