Hi all
I am kind of new to RT can you please suggest.
I am trying to develop a proof of concept to my company. I have successfully
installed RT with inbound and outbound email facility.
I am trying to explore the plugin CHILD/PARTEN-DEPENDS relationships. i have
installed the plugin. but
Naresh,
I believe there is a scrip in the RT wiki that uploads time to any and all
parents of a child ticket. Perhaps, you could use that scrip as an example
of how to update the tickets above the child and modify it to do the same
for comments.
Kenn
On Thu, Apr 25, 2013 at 4:28 PM, naresh
