Kyle,
I believe that the wiki has some code (scrip) that forces reminders to
"resolved" automatically when the ticket they are attached to is resolved.
Hope this helps.
Kenn
LBNL
On Tue, May 24, 2011 at 6:39 AM, Kevin Falcone wrote:
> On Mon, May 23, 2011 at 09:05:01PM -0400, Jon Tollerton wro
On Mon, May 23, 2011 at 09:05:01PM -0400, Jon Tollerton wrote:
>From my digging, it looks like reminders are actually implemented as
> separate tickets, but
>they don't really show up unless you go looking for them. I opened the
> tickets numbers that
>the dashboard was complaining a
From my digging, it looks like reminders are actually implemented as
separate tickets, but they don't really show up unless you go looking
for them. I opened the tickets numbers that the dashboard was
complaining about and resolved them, which seemed to correct the
problem. Any potential issu
After upgrading to RT 4 from 3.8.10, I'm seeing several errors in the
dashboard reminders section in the form "Couldn't find Ticket for
reminder N. Please contact administrator." Oddly enough, it displays on
all users' dashboards. This seems to only affect two or three really
old entries as w
