I try to add this test: {$Ticket-FirstCustomFieldValue('Your Custom Field
Name');} on my template but that doesn't work,
Can you help me please,
2009/3/24 hanane ourdani hanane.ourd...@gmail.com
Hi all,
I'm looking for a way to add tickets automatically when a select a value of
a Custom
Hanane,
Try dropping the semicolon. It's not needed in a template. I insert
all sorts of Ticket and Custom Field data in my templates and never use
the semi-colon. Hope this helps.
Kenn
LBNL
On 3/25/2009 5:25 AM, hanane ourdani wrote:
I try to add this test:
Hi all,
I'm looking for a way to add tickets automatically when a select a value of
a Custom field, I try to do this:
Condition: defined by user
Action: Create tickets
Template: Approved
Stage: TransactionCreate
Condition:
return undef unless
($self-TicketObj-FirstCustomFieldValue('test2') =~
