Re: [rt-users] no response after login

2012-03-29 Thread ahmad shaban
Harris drey...@gmail.com To: ahmad shaban eng_ahmadsha...@yahoo.com Cc: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com Sent: Thursday, March 29, 2012 12:54 AM Subject: Re: [rt-users] no response after login Make sure the noauth folder is owned by the web user.  And I think

[rt-users] no response after login

2012-03-28 Thread ahmad shaban
Dear , I installed  a  new version of  rt 4.0.5 on Ubuntu  with MySQL database. After login with root I receive no response , just redirects me to   /NoAuth/Login.html ..i have review the configuration as below       site config   Set( $rtname, 'rtsystem'); Set($Organization,

Re: [rt-users] no response after login

2012-03-28 Thread Joe Harris
Make sure the noauth folder is owned by the web user. And I think after the change you need to delete mason cache. Someone correct me if I'm wrong. I think my initial installation I had this issue and it was the fix. Sent from my mobile device. On Mar 28, 2012, at 6:45 PM, ahmad shaban

Re: [rt-users] no response after login

2012-03-28 Thread Thomas Sibley
On 03/28/2012 06:45 PM, ahmad shaban wrote: VirtualHost *:80 ServerAdmin webmaster@localhost ServerName rtsystem DocumentRoot /opt/rt4/share/html AddDefaultCharset UTF-8 ErrorLog /opt/rt4/var/log/apache2.error TransferLog /opt/rt4/var/log/apache2.access