Hi,
Have been using RT 3.4.5 with great success the past 3-4 years.
Recently our ticket numbers have been erratic. Doesn't matter if the ticket is
created via the web interface or by an incoming email.
I have included a small list from this month. Seems to have started on 3/16/11.
Cannot
Hi
I am running RT 3.6.5 on Freebsd. Recently I don't know exactly when,
the ticket numbers started to increment by 10 instead of 1. Anyone have
any ideas as to what might have happened please?
Martyn Routley
-
This
Howdy,
Since upgrading to RT 3.6.3, I've noticed that our ticket numbers are
incrementing by n+10 rather than by n+1...has anyone else seen this?
We're running MySQL (5.0.27-max-log) for a backend, using InnoDB tables
(which I understand auto_increment has had issues with before). For
show table
I've floated this out here before but was unable to
get an answer so I thought I would float it again.
Can I change the ticket numbering to something like
this?
Year-number
06-8475
or
Year-number
2006-8475
06- would be perm until 07 then it would of course
roll or need to be manually reset.
bad idea, but start from http://wiki.bestpractical.com/index.cgi?SetStartingId
On 6/15/06, Phanoko [EMAIL PROTECTED] wrote:
I've floated this out here before but was unable to
get an answer so I thought I would float it again.
Can I change the ticket numbering to something like
this?
