Re: [rt-users] turn off ticket creation via email

2008-04-23 Thread Chris Fabri
On 4/22/08 3:00 PM, Gene LeDuc wrote: Hi Chris, I haven't tried this, but it seems to me that it ought to work. If I wanted to do this on my installation (we use sendmail as our MTA), I'd remove the alias for that queue from sendmail's aliases file and then set the reply-to address for

[rt-users] turn off ticket creation via email

2008-04-22 Thread Chris Fabri
I have certain queues that I don't want users to be able to create new tickets in via email. I want to force them to use the web interface. Is there a way to do this on a per queue basis?chris ___

Re: [rt-users] turn off ticket creation via email

2008-04-22 Thread Gene LeDuc
Hi Chris, I haven't tried this, but it seems to me that it ought to work. If I wanted to do this on my installation (we use sendmail as our MTA), I'd remove the alias for that queue from sendmail's aliases file and then set the reply-to address for the queue to my generic RT address. That