Last observation:
It is NOT on every ticket or particular
Queue.
It happens randomly.
BF
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Farrell,Bob
Sent: Friday, August 25, 2006 7:25
PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Tickets
PROTECTED]
Sent: Friday, August 25, 2006 10:36 PM
To: Farrell,Bob
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Tickets being LOST
Bob -
Suggest you start logging at a finer level, e.g.:
Set($LogToSyslog, 'debug');
Set($LogToScreen, 'error');
Set($LogToFile , 'debug
