Re: [rt-users] Custom Scrip that sometimes emails?

2012-01-16 Thread Steve Anderson
I'm not sure if you can get RT to send the mail for you (probably can, but I've not looked into it), but you should be able to send a mail yourself, using something like Mail::Sender (The documentation is in CPAN) Steve -Original Message- From: rt-users-boun...@lists.bestpractical.com

Re: [rt-users] Custom Scrip that sometimes emails?

2012-01-16 Thread Ruslan Zakirov
On Mon, Jan 16, 2012 at 07:35, John Hascall j...@iastate.edu wrote: I have a custom scrip that does quite a lot of parsing of the content of an incoming email during ticket creation. Now I've been asked that under certain circumstances, determined by what it finds/doesn't find in the email,

Re: [rt-users] Custom Scrip that sometimes emails?

2012-01-16 Thread John Hascall
On Mon, Jan 16, 2012 at 07:35, John Hascall j...@iastate.edu wrote: I have a custom scrip that does quite a lot of parsing of the content of an incoming email during ticket creation. Now I've been asked that under certain circumstances, determined by what it finds/doesn't find in the

Re: [rt-users] Custom Scrip that sometimes emails?

2012-01-16 Thread Ruslan Zakirov
On Mon, Jan 16, 2012 at 19:19, John Hascall j...@iastate.edu wrote: On Mon, Jan 16, 2012 at 07:35, John Hascall j...@iastate.edu wrote: I have a custom scrip that does quite a lot of parsing of the content of an incoming email during ticket creation. Now I've been asked that under

Re: [rt-users] Custom Scrip that sometimes emails?

2012-01-16 Thread John Hascall
On Mon, Jan 16, 2012 at 19:19, John Hascall j...@iastate.edu wrote: On Mon, Jan 16, 2012 at 07:35, John Hascall j...@iastate.edu wrote: I have a custom scrip that does quite a lot of parsing of the content of an incoming email during ticket creation. Now I've been asked that under

Re: [rt-users] Custom Scrip that sometimes emails?

2012-01-16 Thread Ruslan Zakirov
On Mon, Jan 16, 2012 at 21:14, John Hascall j...@iastate.edu wrote: On Mon, Jan 16, 2012 at 19:19, John Hascall j...@iastate.edu wrote: On Mon, Jan 16, 2012 at 07:35, John Hascall j...@iastate.edu wrote: I have a custom scrip that does quite a lot of parsing of the content of an