Thanks Roy :)
Amazing how far a bit of common sense can go!
Regards, Jim
-Original Message-
From: Raed El-Hames [mailto:r...@vialtus.com]
Sent: 30 April 2009 18:14
To: Jim Tambling
Cc: rt-us...@bestpractical.com
Subject: Re: [rt-users] Default queue for selfservice
Jim;
Have you
Jim;
Have you allowed unprivileged users to create tickets in different queue/s;
In Queues/Your-Queue/GlobalRights , give the system group Everyone
create ticket priv
and remove this right from the General queue, if you don't wish them to
create any tickets there
Note you can give this right to
