Re: [rt-users] Custom fields default values on mail gateway

2016-09-01 Thread Diego Morales
Someone in private pointed me to his book, and mentioned permissions. Then I figured it out, dummy me. Of course, rights. rt-mailgate "authenticates" as an user created out of the mails's FROM address [1]. And that's an unprivileged user. I tried several ways, and it only worked giving

Re: [rt-users] custom fields default values

2012-02-24 Thread Ruslan Zakirov
On Thu, Feb 23, 2012 at 22:30, Matthias Henze li...@mhcsoftware.de wrote: Hi, I've created a custom field with two possible values which could by set using a drop down. No I want a default value to be set when a ticket is created by a mail sent in. I found this:

Re: [rt-users] custom fields default values

2012-02-24 Thread Matthias Henze
Thanks, pointed me to the right direction. Am 24.02.2012 13:07, schrieb Ruslan Zakirov: http://requesttracker.wikia.com/wiki/CustomConditionSnippets#On_Create_and_variants http://requesttracker.wikia.com/wiki/OnWebCorrespond TIA MH -- MHC SoftWare GmbH Fichtera 17 96274