Re: [rt-users] CustomField is deleted automatically after modified by a scrip

You can try to use TransactionBatch stage. On 5/12/06, David Di [EMAIL PROTECTED] wrote: Hi Steve, Thanks for the reply and what you explained was just what I suspected. But in this case how can I set a CF's value as the purpose of a scrip is to do the job without manual intervention. This one

[rt-users] Re: [3.6][FIX] Searches by custom fields

On Fri, 2006-05-12 at 18:18 +0400, Ruslan Zakirov wrote: DBIx::SearchBuilder 1.39 and greater should fix this issue. Don't forget to run `make testdeps` on updates from SVN too :) I've upgraded DBIx::SearchBuilder to 1.43 from CPAN and the problem remains. -- Joshua Colson [EMAIL PROTECTED]

Re: [rt-users] Re: Request Tracker (Invisible Approvals)

I'm no lucky at all. Nobody can see Approval link section even I gave them all permissions from Approval queue, adminCC, owner, global and even the root as suggested by Craig. If somebody can give me the series of SELECT statements when I click the Approval link, and run from database itself so

[rt-users] Adding a Status of Closed to RT

Hi Folks, My boss likes the idea of having a Status of Closed. Where can this be added. I have searched high and low, near and far for about 3 hours and can find no mention of how to do this. I am using the latest. 3.4.5 Any pointers gratefully accepted. Thanks! Seib Seibl Support

[rt-users] IsPassword?

Hi, I'd like to add radius as a password verification method, and based on our radius solution it seems to be better to make this check inside RT. Is IsPassword the correct method to override? Also, we'd like to be able to set on a user whether he should use radius or database password, how

[rt-users] Re: Invisible Approvals

I did this already and I tried again but still doesn't work. Yes, even the root/super user cannot see other user's approval tickets under the My Approvals link. I'm pretty sure that's the way it's supposed to work now. I think it was a bug before when everyone could see the tickets owned by

Re: [rt-users] IsPassword?

You most probably want to look into LDAP overlay from Jim. It has nice abilities (sort of framework) to extend/add auth schemas. On 5/12/06, Robin Ericsson [EMAIL PROTECTED] wrote: Hi, I'd like to add radius as a password verification method, and based on our radius solution it seems to be

RE: [rt-users] Move tickets between queues

Worked like charm. Thank you. -Original Message- From: Stephen Turner [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 09, 2006 2:56 PM To: Steven E. Ames; RT-Users list Subject: RE: [rt-users] Move tickets between queues At Monday 5/8/2006 04:18 PM, Steven E. Ames wrote: That

RE: [rt-users] Re: Request Tracker (Invisible Approvals)

Do you mean that the link itself doesn't show on the left hand side or that nothing shows when you click on the link? -Jay -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, May 12, 2006 3:13 AM To: taan Cc: