Jon Daley wrote:
I didn't really follow this conversation, so perhaps I missed
something. It isn't a problem with 3.6.1, as that is what I run,
and attachments work fine. (I hadn't ever tried an RTF before, but
I just did, and it worked perfectly fine).
Are you emailing the
On Wed, November 29, 2006 17:17, Jesse Vincent wrote:
On Nov 29, 2006, at 6:34 AM, Filip Rembialkowski wrote:
hi all RT users,
at my work we have such setup:
135 queues
49000 tickets
RT 3.4.1 running on
Apache/1.3.33 (Debian GNU/Linux) mod_perl/1.29, Perl 5.8.4
I was running a test
Roberto Nunnari wrote:
Jesse Vincent wrote:
Just for kicks, see if updating your CGI.pm to current improves
things. There was a set of releases with a broken upload() method.
I could not find and CGI.pm file under my RT installation..
CGI.pm is part of the CPAN package CGI. The typical way
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Roberto Nunnari
Sent: Thursday, November 30, 2006 11:31 AM
To: Jesse Vincent
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] cannot attach files to a ticket from
the web interface
On Thu, 30 Nov 2006, Brian Gallew wrote:
I didn't really follow this conversation, so perhaps I missed
something. It isn't a problem with 3.6.1, as that is what I run, and
attachments work fine. (I hadn't ever tried an RTF before, but I just
did, and it worked perfectly fine).
Are
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Roberto Nunnari
Sent: Thursday, November 30, 2006 1:51 PM
To: Brian Gallew
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] cannot attach files to a ticket from
the web interface
Ok. Thank you all.
I hope the problem will be solved soon, be it a bug in CGI or in RT.
Till then we'll have to live with it.
Best regards.
Emanuele Zeppieri wrote:
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Roberto Nunnari
Sent: Thursday,
On 11/12/06, Asif Iqbal [EMAIL PROTECTED] wrote:
Here is another slow query
Reading mysql slow query log from webrt-mysql-slow.log
Count: 66 Time=158.26s (10445s) Lock=0.00s (0s) Rows=1.0 (66),
[EMAIL PROTECTED]
SELECT GET_LOCK('S', N)
Anyway to improve this?
Here are some more extreme
Btw i have 3.25 in my Debian Stable installation too (and upload not
working).
J.
Roberto Nunnari wrote:
ok. I got it. I have version 3.25:
# pkg_info | grep -i cgi
p5-CGI.pm-3.25,1Simple Common Gateway Interface Class for Perl
is that release with a broken upload method?
After posting about a user who created a reminder that couldn't be
resolved, I think I've found the culprit.
- The ticket was in the General queue
- She created the reminder on the ticket
- She moved the ticket to another queue
When I moved the ticket back to the General queue, the reminder
I installed this but it as if it isn't there. The User_Vendor.pm file is
present with the user merge code, and if I look at the source of
Modify.html, the changes have been made to add code related to the merge
function.
There is no option to merge users though.
Jesse Vincent wrote:
On
We have roughly 9500 illegitimate users that were created by incoming spam.
I've been doing my best to eliminate these users by way of the Shredder Users
plugin. For the most part, this has been a successful operation. However, due
to the number of legitimate users, picking out the spam users is
plugin. For the most part, this has been a successful operation. However,
due
to the number of legitimate users, picking out the spam users is not a perfect
science and I've inadvertently removed legitimate users.
This has resulted in a ticket getting mangled...I think. I'm not sure
Jesse Vincent wrote:
plugin. For the most part, this has been a successful operation. However,
due
to the number of legitimate users, picking out the spam users is not a
perfect
science and I've inadvertently removed legitimate users.
This has resulted in a ticket getting mangled...I
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