Anyone have any input on this?
Keep up with me and what I'm up to: http://theillien.blogspot.com
Mathew Snyder wrote:
Chet Burgess wrote:
Greetings,
I had a user report a problem with categories in custom fields recently
that I have been unable to solve. I have looked through the wiki,
Can anyone point me on how to build a search to search for unowned
tickets but only to the groups you belong to?
we have multiple groups, one group has access to every queue and when
i build a search for all unowned tickets, all tickets from different
queues are shown. the reason for this is we
Hi Everyone,
I looked over this list and did not find an exact answer to my question.
We have users who send e-mails to Request Tracker v3.6.4 in both HTML
and Rich Text Format with embedded images. In the HTML message, the
images are displayed out of order from how they were composed in
Mathew,
Yes, we are experiencing the same problems as you are with Category. We
use firefox, so we do get the drop-down filtering effect, but the
category is never saved (we get the same error message) and we cannot
remove them, now that they are there. We will probably run some SQL
No but I did submit it as a bug this morning. I imagine I'll hear something
through there in the next week or so.
Keep up with me and what I'm up to: http://theillien.blogspot.com
Kenneth Crocker wrote:
Mathew,
Yes, we are experiencing the same problems as you are with Category.
We
Is there a setting to keep leading whitespace from being stripped when
displaying correspondence for a ticket?
We often post code or SQL snippets, and it is disconcerting for all
indents to disappear.
I know the original formatting is available by clicking the attachment
link, but it would be
All,
I implemented the attached report generator, and it works great with one
exception.
I would like to be able to see which tickets do not have a value in that custom
field. Meaning, the page shows a count of how many tickets have value x, and
value y in that custom field, I would like an
