Hi Erik, Matt,
some additional information. I mentioned in my last mail the call like this:
/Elements/OwnerSummary,
cache = 'quick_search_queues',
queue_filter = sub { $_-CurrentUserHasRight('ShowTicket') !exists
$unwanted-{$_-Name} },
conditions = [ {cond = Status = 'new', name = loc
On Fri 21.Nov'08 at 11:54:11 -0800, Paul Hirose wrote:
I'm trying to get recursive group rights, and I'm missing something :)
RT-3.8.1, mostly default settings for now.
I create Queue: queue1, and Group: groupa. I also create Group: groupb.
I make User: alice and put that person in
Hi all,
I'm struggling to figure something out. When a modification is
dropped into the local tree and it causes breakage such that the mason
handler can't even get going, how do I debug it? I don't see it as
stderr going to Apache and it's not going to syslog, either. Less
catastrophic
Is anyone using http://wiki.bestpractical.com/view/RtBounceHandler?
It looks potentially useful, even if the module it relies upon has received
only a bad review... Unfortunately, the script seems to use some non-
existent API; Can't call method as_string on an undefined value at line 41
--
It's been reported once, but there is no solution as other developers
and I can not reproduce the problem. The only option I see is to
delete record(s) from ACL table. The only inconsistent data you can
leave there are invalid delegations, but it's possible to clean them
too. Delegations in the
NotifyActor
On Sat, Nov 22, 2008 at 1:46 AM, JohannS [EMAIL PROTECTED] wrote:
Hi. We have RT 3.8.6 currently installed. I am trying to setup a script that
will notify the owner who just click the button take, to assign the case
to themselves. The normal script of condition on create or on
Hi,
We just recently upgraded our RT from 3.6.5 to 3.8.0. On 3.6.5 we had a
scrip which would send an email to notify the owner of a ticket in the event
that someone merged another ticket within it.
Unfortunately since the upgrade to 3.8.0 this no longer works.
The custom condition I used to
