Am Montag, den 09.05.2011, 11:21 -0400 schrieb Kevin Falcone:
On Mon, May 09, 2011 at 05:09:59PM +0200, Sven Kloe wrote:
Am Montag, den 09.05.2011, 10:16 -0400 schrieb Kevin Falcone:
On Mon, May 09, 2011 at 09:22:14AM +0200, Sven Kloe wrote:
how can I create an iCal feed for reminders?
Hi,
if I export an iCal feed to a calendar ( I tried googlecalendar and
evolution) the due Dates are at the correct Day in the calendar, but
without time.
How can I change it so that the calendar will show the entry at the Time
of the Due Date?
Hi,
Any examples to understand how it works ?
Cheers
Kevin Falcone-2 wrote:
On Mon, May 09, 2011 at 09:17:40AM -0700, aseim99 wrote:
Is there a way to simple alter settings in rt_mailgate script so that
based
on ticket number , the old rt or the new rt will receive replys etc ? Not
On Tue, May 10, 2011 at 01:15:06AM -0700, aseim99 wrote:
Any examples to understand how it works ?
perldoc /opt/rt3/bin/rt-mailgate
rt-mailgate --help
Kevin Falcone-2 wrote:
On Mon, May 09, 2011 at 09:17:40AM -0700, aseim99 wrote:
Is there a way to simple alter settings in
That's just
=head1 SYNOPSIS
rt-mailgate --help : this text
Usual invocation (from MTA):
rt-mailgate --action (correspond|comment|...) --queue queuename
--url http://your.rt.server/
[ --debug ]
[ --extension (queue|action|ticket) ]
On Mon, May 09, 2011 at 01:30:24PM -0400, Joshua Knarr wrote:
For whatever reason I'm not getting the ticket body (the text they've
entered) in the ticket
display. Also usernames are present, but none may log in.
You forgot to say what you upgraded from and to and you need to
describe
Thanks for the help - turns out one of our junior guys fixed the load
on the box by killing my mysql dump. Ops...
On Tue, 2011-05-10 at 08:39 -0400, Kevin Falcone wrote:
On Mon, May 09, 2011 at 01:30:24PM -0400, Joshua Knarr wrote:
For whatever reason I'm not getting the ticket body
On Tue, May 10, 2011 at 05:37:54AM -0700, aseim99 wrote:
That's just
=head1 SYNOPSIS
rt-mailgate --help : this text
Usual invocation (from MTA):
rt-mailgate --action (correspond|comment|...) --queue queuename
--url http://your.rt.server/
[
An update.
I just had a chat with my manager and he would like me to add some code in
rt-mailgate itself to enable ticket forwarding to old rt based upon ticket
number in the subject header of email received in the system. He does not
want to use procmail.
Example : - Subject : hello world
On Tue, May 10, 2011 at 10:00:46AM -0700, aseim99 wrote:
Please do not tell me to look into procmail , etc coz my manager is bound
for this way only.
tell your manager to call me, I will explain him that he is going the
wrong way ;)
seriously, to do what you want it's really easier to do
Oh great and powerful (and tolerant) RT users list...
When we had RT 3, the users clicked the DOWNLOAD link in the body of a
ticket (as in Download (untitled) / with headers text/html 3.5k and it
opened whatever was attached inline with the ticket. In RT4 this
behavior is gone.
Right now when
On 05/09/2011 06:59 PM, Jonah Hirsch wrote:
I did some more digging, and it turned out that it was mod_deflate that
was causing the problem. Disabling it solved my speed woes, but it still
raises the question, why is mod_deflate only slowing the system on RT
and not any of the other sites hosted
I wish someone had mentioned the new directive for TrustHTMLAttachments
and AlwaysDownloadAttachments. ;^)
On Tue, 2011-05-10 at 14:31 -0400, Joshua Knarr wrote:
Oh great and powerful (and tolerant) RT users list...
When we had RT 3, the users clicked the DOWNLOAD link in the body of a
To list,
I'm trying to ensure that a date time entry for a custom field is correct.
I am using the following code in the validation box:
(?#Date mm/dd/
hh:mm-military)^((0[1-9]|1[0-2])\/(0[1-9]|[1-2][0-9]|3[0-1])\/([1-2][0-9][0-9][0-9])
(0[0-9]|1[0-4]):(0[0-9]|1[0-9]))?$
I also tried:
Shawn,
I enter (without the quotes) 05/02/2011 03:29. There is a blank between
2011 and 03:29.
I don't see why it doesn't like it?
Kenn
LBNL
On Tue, May 10, 2011 at 1:02 PM, Shawn M Moore sar...@bestpractical.comwrote:
(平成23/05/10 16:00), Kenneth Crocker wrote:
To list,
I'm trying to
(平成23/05/10 16:19), Kenneth Crocker wrote:
Shawn,
I enter (without the quotes) 05/02/2011 03:29. There is a blank
between 2011 and 03:29.
I don't see why it doesn't like it?
Your regex is buggy.
perl -le '05/02/2011 03:29 =~ qr{(?#Date mm/dd/
On Tue, May 10, 2011 at 01:00:07PM -0700, Kenneth Crocker wrote:
To list,
I'm trying to ensure that a date time entry for a custom field is correct.
You may also:
- use the patch [1] if you're running 3.8.x to have a Date type for
customfields
- upgrade to 4.0.0 which has builtin
I have a complicated UI form that uses AJAX and what not, so what I did
was, create an html page and call the RT REST interface up on submit.
So far so good but the problem is, the 'Creator' of the ticket is the
user is and password that I use to make the REST call. But I want it to
be the
Shawn Emmanuel,
I got it. Thanks:
(?#Date mm/dd/
hh:mm-military)^((0[1-9]|1[0-2])\/(0[1-9]|[1-2][0-9]|3[0-1])\/([1-2][0-9][0-9][0-9])
(0[1-9]|1[0-9]|2[0-4]):([0-5][0-9]))?$
Kenn
LBNL
On Tue, May 10, 2011 at 1:36 PM, Emmanuel Lacour elac...@easter-eggs.comwrote:
On Tue, May 10, 2011 at
On 05/10/2011 05:47 PM, Kenneth Crocker wrote:
Shawn Emmanuel,
I got it. Thanks:
(?#Date mm/dd/
hh:mm-military)^((0[1-9]|1[0-2])\/(0[1-9]|[1-2][0-9]|3[0-1])\/([1-2][0-9][0-9][0-9])
(0[1-9]|1[0-9]|2[0-4]):([0-5][0-9]))?$
To nitpick: 00 is a valid hour, 24 is not.
Thomas
Thomas,
Geez! Thanks.
Kenn
LBNL
On Tue, May 10, 2011 at 2:55 PM, Thomas Sibley t...@bestpractical.comwrote:
On 05/10/2011 05:47 PM, Kenneth Crocker wrote:
Shawn Emmanuel,
I got it. Thanks:
(?#Date mm/dd/
Hello,
I downloaded and installed RT 4. However I forgot to use the
--with-web-user=apache and --with-web-group=apache flags when I installed.
Also I had set the --prefix=/usr/local without realizing the implications.
Is there a way to uninstall RT and redo the installation with new flags?
If
Hi to all;
Is there a way I can have the RT ticket to have a default or pre-encoded
message content when composing new ticket? Somewhat auto content under the
describe the issue below: , but I need it for a specific type of ticket only
and not applicable to all queue.
Thanks,
Mike
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