Well, it turned out that the problem with 4.0.17 not returning any result was
due to a stale searchd process.
Restarting the daemon reverted behavior to that of RT 4.0.10, which was anyway
wrong.
So, to restate it clearly: RT is only returning results from the main index,
completely ignoring
Hi Ruslan:
Thanks for the MergeUsers patch you provided awhile back. Do I need to
do anything special (pull request, etc.) to get this accepted
upstream, or will you take care of it?
Thanks,
Nathan
Nathan Cutler asked:
Hi Ruslan:
Thanks for the MergeUsers patch you provided awhile back. Do I need to
do anything special (pull request, etc.) to get this accepted
upstream, or will you take care of it?
He has already uploaded it to CPAN:
What Thomas said.
On Wed, Sep 11, 2013 at 1:24 PM, Thomas Bätzler t.baetz...@bringe.comwrote:
Nathan Cutler asked:
Hi Ruslan:
Thanks for the MergeUsers patch you provided awhile back. Do I need to
do anything special (pull request, etc.) to get this accepted
upstream, or will you
Hi RT users,
A new version of MergeUsers extension has been released to the CPAN.
On Thu, Sep 5, 2013 at 6:54 PM, Nathan Cutler presnyprek...@gmail.comwrote:
Can you test the following patch?
I've applied the patch on both our testing and production instances.
It seems to work! Will keep
Thanks, guys.
On Wed, Sep 11, 2013 at 1:54 PM, Ruslan Zakirov r...@bestpractical.com wrote:
What Thomas said.
On Wed, Sep 11, 2013 at 1:24 PM, Thomas Bätzler t.baetz...@bringe.com
wrote:
Nathan Cutler asked:
Hi Ruslan:
Thanks for the MergeUsers patch you provided awhile back. Do I
Hi,
RT defines index in the CONNECTION attribute of the table, so you have to
adjust it to use several indexes, see the following doc:
http://sphinxsearch.com/docs/2.0.9/sphinxse-using.html
It's not clear how, but it implies that you can do the following:
ALTER TABLE t1
Hi,
The easiest way is to use bin/rt tool and enable debug output in it, it can
print all requests and responses.
On Wed, Sep 11, 2013 at 12:43 AM, Triplett, Jeff tripl...@miamioh.eduwrote:
We are attempting to add RT into our Account Management System. We would
like to use the REST API to
On Wed, Sep 11, 2013 at 12:33 AM, Thiago Cristino dos Santos
thiago.crist...@gmail.com wrote:
Hi List,
There is some way to allow or block user login based on specific remote IP
address/range?
E.g:
Members of group 'Internal Users' can login only from 192.168.0.0/24
Members of group
The following may help:
http://requesttracker.wikia.com/wiki/Template#What_if_I_want_to_override_a_global_template_for_one_of_my_queues.3F
Also, empty template disables notification scrip.
On Tue, Sep 10, 2013 at 1:09 PM, Tony Atkinson
tony.atkin...@dataproservices.co.uk wrote:
Hello,
On Tue, Sep 10, 2013 at 4:33 PM, Thiago Cristino dos Santos
thiago.crist...@gmail.com wrote:
Hi List,
There is some way to allow or block user login based on specific remote IP
address/range?
E.g:
Members of group 'Internal Users' can login only from 192.168.0.0/24
Members of group
Ruslan,
first of all thank you very much for your help.
Your solution worked like a charm!
Now, reading the document you sent me I see that Sphinx allows to override the
index (or indexes) name on the query text.
I tried it and it is actually working very well: it's sufficient to append
Hi,
I'm currently a little bit lost within the article rights.
Problem:
a user can see on the ticket update page the dropdown list with the
articles, but if he select an article the page reloads but the article
content isn't included in the message box.
If I (with SuperUser power) select an
Hi,
It's very much expected for seconds to be there if the data is from DB. Can
you describe situation in more details?
On Mon, Sep 9, 2013 at 6:16 PM, Nathan Cutler presnyprek...@gmail.comwrote:
In case anyone is interested, I patched the 'rt' script to fix the problem:
# diff -u rt.old rt
On Wed, Sep 4, 2013 at 1:52 PM, Nathan Cutler presnyprek...@gmail.comwrote:
This got directed to my personal mail by mistake -- forwarding to the list.
-- Forwarded message --
Dear Concern,
I need help on RT.I am new to linux and RT we have previously have RT
3.6.5 now
Hi,
I think the only way somebody would help you is if you put up minimal
application code that replicates your problem. You have too many pieces.
On Thu, Aug 22, 2013 at 1:50 AM, Len Jaffe lenja...@jaffesystems.comwrote:
I have written an application that runs alongside an RT4 instance, and
http://requesttracker.wikia.com/wiki/RecoverRootPassword
On Wed, Aug 21, 2013 at 4:31 PM, Alex Decalli alexdecall...@gmail.comwrote:
Ok, found the problem but really didn't know how to fix, so have to reset
password...
UPDATE Users SET Password=ENCRYPT('password','SA') WHERE Name='root';
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