[rt-users] Enabling RTL language support in RT

2014-07-07 Thread Sherief Alaa
Hi rt-users, Currently, I send emails in Arabic by using the WYSIWYG editor to move text to the right but the receiving side (whether gmail/yahoo/outlook) gets the text in a LTR format. I've tried putting the mail text inside a div style=direction: rtl; text-align:right; but that also doesn't

Re: [rt-users] Column width in search results

2014-07-07 Thread AJ
Thank you for getting back to me, I tried STYLE:overflow:hidden It didnt work. However that example got me thinking about other methods so I tried text-overflow:ellipses Nothing seems to work. Would entering this as a css in theme be any good? -- View this message in context:

[rt-users] RT-mailgate question

2014-07-07 Thread Yavor Marinov
hey guys, i have again (probably) silly question. Is there any chance when using RT web interface, when replying the rt-mailgate to attach the username who did the action. Now, when replying to a ticket, via email we receive only the actual information written by user plus link to the ticket. I'm

Re: [rt-users] RT-mailgate question

2014-07-07 Thread Alex Peters
From your description, it seems that the managers are currently watching the ticket as AdminCCs. Can you please give an example of the information that you need in the emails that are sent to the managers? The emails already show the name and email address of the person adding correspondence to

Re: [rt-users] Column width in search results

2014-07-07 Thread Alex Peters
I suspect that the containing element type is the problem rather than where the CSS is defined. This thread offers another potential solution (I haven't tested it): http://stackoverflow.com/questions/509711/why-does-overflowhidden-not-work-in-a-td On 8 July 2014 00:56, AJ