Emmanuel,
This is interesting. So are you saying you run a special GIT repository
just for your RT installation(s)?
Boris.
On Fri, Sep 11, 2015 at 3:49 AM, Emmanuel Lacour
wrote:
> Le 10/09/2015 11:20, Boris Epstein a écrit :
> > Emmanuel, thank you very much. Will do.
> >
> > Is there a st
On Fri, Sep 11, 2015 at 05:29:20AM -0400, Boris Epstein wrote:
> > Here I track every RT instalation using git :)
so do i
> This is interesting. So are you saying you run a special GIT repository
> just for your RT installation(s)?
just a
git init && git add . && git commit -m "just instal
Le 11/09/2015 11:43, Marc Chantreux a écrit :
> On Fri, Sep 11, 2015 at 05:29:20AM -0400, Boris Epstein wrote:
>>> Here I track every RT instalation using git :)
>
> so do i
>
>> This is interesting. So are you saying you run a special GIT repository
>> just for your RT installation(s)?
>
> jus
> you would better use a branch for upstream and one for your (or many if
> you have prod/staging/...).
i really would like but i don't know how to run RT from the sources
(it seems you need to install it somewhere and run it from this place).
> It's easier when you need to upgrade RT or compare
Hi
I have setup approvals following this doc:
https://www.bestpractical.com/docs/rt/4.2.12/customizing/approvals.html.
I would like to setup multiple approvers based on a value in a custom
field. Is this possible and if so can anybody point me in the right
direction or to a doc that I can re
Hello,
I wrote a script to supply initial datas to RT from an spreadsheet
(excel and libreoffice are repported as working). if some advices
can be given about publishing it (on CPAN), it would be appreciated
(a good name for the module, a place to register it...).
my module is on gh:
https
Le 11/09/2015 15:45, Marc Chantreux a écrit :
>> you would better use a branch for upstream and one for your (or many if
>> you have prod/staging/...).
>
> i really would like but i don't know how to run RT from the sources
> (it seems you need to install it somewhere and run it from this place).
Le 11/09/2015 15:58, Marc Chantreux a écrit :
> Hello,
>
> I wrote a script to supply initial datas to RT from an spreadsheet
> (excel and libreoffice are repported as working). if some advices
> can be given about publishing it (on CPAN), it would be appreciated
> (a good name for the module, a p
Hi,
I am debugging a problem where the 'Started' Date is not being
set when the ticket status changes from 'new' to 'open' or 'resolved'.
I found the code for when the 'Started' date is set using 'SetStarted()'
that changes the status from 'new' to 'open', but not the code setting
the 'Started' fi
On Fri, Sep 11, 2015 at 10:48:12AM -0500, k...@rice.edu wrote:
> Hi,
>
> I am debugging a problem where the 'Started' Date is not being
> set when the ticket status changes from 'new' to 'open' or 'resolved'.
> I found the code for when the 'Started' date is set using 'SetStarted()'
> that changes
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