Re: [rt-users] StockAnswers for RT

2007-02-03 Thread Asif Iqbal
On 11/8/06, Stephen Turner [EMAIL PROTECTED] wrote: -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd Chapman Kris, All new extensions for RT are good. I read the documentation and don't understand what this accomplishes that RTFM does not.

Re: [rt-users] Correspond Transaction Twice on Reply in Batchmode

2007-02-03 Thread Ruslan Zakirov
Try this patch On 1/31/07, Audun Ytterdal [EMAIL PROTECTED] wrote: I want to control most of my tickets with mails and I am cc'ing all tickets in a queue to a group of customers and a shared folder. Since mail is the main interface i've put some effort into putting some info in the footer of

Re: [rt-users] Custom fields are not being displayed (fwd)

2007-02-03 Thread Joe Casadonte
On 2/2/2007 5:29 AM, Alison Downie wrote: I am trying to upgrade from 3.0.8 to 3.6.1 and it all looked OK apart from not being able to see any Custom Fields when I display a ticket. Despite giving myself the appropriate rights (AdminCustomField etc) I cannot perform I'm seeing the same

[rt-users] 3.6.3: User Custom Fields - do not appear in About me preferences

2007-02-03 Thread Joe Casadonte
I added a custom field (text entry) for users, the See and Modify rights are given to Everyone. The field does not show up on the About me screen under Preferences for any user (even the root user). Should it? This is Rt 3.6.3 -- thanks! -- Regards, joe