Hi Leke,
We are an Exchange shop as well running Postfix on the RT server with
the Exchange as its Smarthost.
We created accounts within AD with our company friendly queue e-mail
addresses, one for correspondence and one for comments, these are
configured to forward to an AD Contact which
I basically followed what suggested into this article:
http://www.msexchange.org/tutorials/MF015.html
creating a contact in exchange with an smtp e-mail address pointing to the rt
user mail configured on the rt server.
the exchange 2003 users send e-mails to this contact to open their tickets
On Nov 11, 2007, at 6:35 PM, Mathew wrote:
file. After restarting httpd RT comes up fine and indicates that
v3.6.5 is in use. However, if I attempt to move or rename the old
directory (rt-3.6.1) I get an internal server error.
when the browser shows internal server error, the server
A request has been made for a new item which will best be handled by a widget.
I know nothing of writing these things and wonder if there is somewhere I should
look to get an idea as to how to approach this.
Mathew
--
Keep up with me and what I'm up to: http://theillien.blogspot.com
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OK, I am getting ever so closer to getting this to work.
I have two Custom Fields: Billable and Followup.
I want to create a followup ticket if Followup is Yes.
I want to create an invoice ticket if Billable is Yes/Covered/or/Gratis
Here is my
Todd-
I did check my current production version which is on 3.4.2 and that has the
value of NotifyActor set as 0.
And my new production environment is on 3.6.5 and the NotifyActor there is also
0. Why does RT react differently if the values are the same.
Any help in this matter is
I'm trying to use procmail to filter messages coming into RT but I can't
figure out how to pass a queue name to my procmail recipe if it has
spaces in it.
QUEUE=\queue with spaces\ and QUEUE='queue with spaces' both cause
failure.
Any suggestions?
My /etc/aliases looks like this:
