On Fri, Nov 16, 2007 at 10:02:33AM -0800, Kenneth Crocker wrote:
> Emmanuel,
>
> There could be many reason why you can't remove users from a group.
> What are your privileges for that group. What are your privileges in
> changing the privileges of those users?
Hi, thanks for having a lo
When clicking Configuration | Tools | System Configuration
error: Too many packages? at
/usr/lib/perl5/site_perl/5.8.5/Module/Versions/Report.pm line 103.
context: ...
99: my $count = 0;
100: my $pref;
101: while(@stack) {
102: $th
Is there any way to modify the quick search and remove the stalled tickets from
it.
Thanks!
~~~
Deepika Bhatia
Sr. Manager
Prosum Technology Services
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SAVE THOUSA
Yeah, I've got postfix running on the test server I have right now and
I think I've figured out how to have RT using it. I'm just trying to
see if the other solution is possible. Don't want to have a program
running on a publicly accessible server if I really don't have to.
Just trying to make my o
Emmanuel,
There could be many reason why you can't remove users from a group.
What are your privileges for that group. What are your privileges in
changing the privileges of those users?
Kenn
LBNL
On 11/16/2007 2:12 AM, Emmanuel Lacour wrote:
I try to empty a group from his members which a
On Fri, 16 Nov 2007 12:38:58 -0500
Kevin Squire <[EMAIL PROTECTED]> wrote:
> working will for my site
Sorry, "working well"
--
http://gentgeen.homelinux.org
#
Associate yourself with men of good quality if you esteem
your own re
On Fri, 16 Nov 2007 09:28:43 -0600
Enrique Gaona <[EMAIL PROTECTED]> wrote:
>
>
> Hi,
> Is there a way to enable the simple search feature for non-privileged
> users? I know non-priv users don't have any rights at all in RT, but
> I'd like to give them some search capabilities, if possible.
Keith wrote:
So, RT has the ability to send mail via SMTP directly, _however_ we
strongly recommend against the use of this feature because of something
RT _doesn't_ have. -- an outgoing mail queue. Whcih means that if
something goes wrong, the message may be dropped. Setting up sendmail,
postf
We are an Exchange shop and RT has its own e-mail server running on it
(Postfix). We found this to be the easiest solution. Postfix uses our
Exchange as a Smarthost. We don't use it for anything else and it is
very little overhead. Just a thought.
-Original Message-
From: [EMAIL PROTEC
On Nov 16, 2007 12:44 PM, Les Mikesell <[EMAIL PROTECTED]> wrote:
> Keith wrote:
>
> >> So, RT has the ability to send mail via SMTP directly, _however_ we
> >> strongly recommend against the use of this feature because of something
> >> RT _doesn't_ have. -- an outgoing mail queue. Whcih means tha
Enrique,
Did you try giving all the Search Rights Globally to "Everyone"? Also,
I'm not sure a non-privileged user can search tickets in a Queue they
don't have rights to see. If you give the search rights globally, you
could then give the "un-privileged" users the "ShowTicket" and
"SeeQueue
On Fri, Nov 16, 2007 at 11:50:52AM -0500, Keith wrote:
> Yeah, I've got postfix running on the test server I have right now and
> I think I've figured out how to have RT using it. I'm just trying to
> see if the other solution is possible. Don't want to have a program
> running on a publicly acc
I've read the article in the documentation for using fetchmail to
retrieve email from an external pop3 account to import tickets. I was
wondering if there was a way to setup RT to use an outgoing smtp
server to send notification emails? Basically, I'd like RT to work
just like an email client progr
On Nov 16, 2007 12:07 PM, Jesse Vincent <[EMAIL PROTECTED]> wrote:
>
>
>
> On Fri, Nov 16, 2007 at 11:50:52AM -0500, Keith wrote:
> > Yeah, I've got postfix running on the test server I have right now and
> > I think I've figured out how to have RT using it. I'm just trying to
> > see if the other
Hi,
Is there a way to enable the simple search feature for non-privileged
users? I know non-priv users don't have any rights at all in RT, but
I'd like to give them some search capabilities, if possible. Thanks.
Enrique
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On Fri, Nov 16, 2007 at 11:50:10AM +0100, Emmanuel Lacour wrote:
> It seems I have a problem with the Principals table:
>
> SQL> select * from principals where id=22525;
>
> ID PRINCIPALTYPE OBJECTID DISABLED
> -- -- --
> 22525 Group
On Fri, Nov 16, 2007 at 11:12:09AM +0100, Emmanuel Lacour wrote:
> I try to empty a group from his members which are mixed users/groups,
> and I get those errors for many of those members groups:
>
> [Fri Nov 16 09:50:41 2007] [warning]: User not loaded.
> (/opt/rt/lib/RT/User_Overlay.pm:1792)
>
On Mon, Nov 05, 2007 at 08:44:21AM +0100, Torsten Brumm wrote:
> Hi Emmanuel,
>
> try the following ideas.
>
> 1. After creating the "normal" Ticket this creates the approval ticket with
> your scrip/template. Then create a second scrip which sets the "normal"
> ticket to a new status (create a n
I try to empty a group from his members which are mixed users/groups,
and I get those errors for many of those members groups:
[Fri Nov 16 09:50:41 2007] [warning]: User not loaded.
(/opt/rt/lib/RT/User_Overlay.pm:1792)
[Fri Nov 16 09:50:41 2007] [warning]: Unable to revoke delegated rights
for
Just install rt 3.6.5, give group Evryone access to create, replay ticket,
seequue & so on. But autocreate ticket from email don`t work. Then i install
3.6.1 version of RT, all work very well.
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