Re: [rt-users] Speeding up CLI RT::Shredder

Hi Max, today i found some time to try out shredder under rt 3.8.6. First thing i was supprised: Shredder is now part of RT and there are no indexes for on the new creaeted tables. (On 3.6.x with shredder from cpan this indexes have to created manually) OK, after perldoc Shredder.pm i found

[rt-users] Fails to attach Parent ticket's attachment to the Child Ticket

Hi , Please find below the Template for setting the Child Ticket Values based on Parent Tickets: ===Create-Ticket: Child Subject: {$Tickets{'TOP'}-Subject} - ChildDate Queue: 20 Status: new Parents: TOP Type: ticket Refers-To: {$Tickets{'TOP'}-Id()} Agency :

Re: [rt-users] Migrating from SQLite to MySQL

On 26 Nov 2009, at 15:38, David X. Glover wrote: In the end, that's what we did. One (hopefully minor) problem left over. When attempting to create a new ticket in the migrated database, I'm getting the SQL error Duplicate entry '0' for key 1 when trying to create the new record in the

Re: [rt-users] Migrating from SQLite to MySQL

David X. Glover wrote: On 26 Nov 2009, at 15:38, David X. Glover wrote: In the end, that's what we did. One (hopefully minor) problem left over. When attempting to create a new ticket in the migrated database, I'm getting the SQL error Duplicate entry '0' for key 1 when trying to create

Re: [rt-users] Migrating from SQLite to MySQL

On 27 Nov 2009, at 10:32, David X. Glover wrote: One (hopefully minor) problem left over. When attempting to create a new ticket in the migrated database, I'm getting the SQL error Duplicate entry '0' for key 1 when trying to create the new record in the Tickets table. Apologies for solving

Re: [rt-users] Problems with RT::BugTracker::Public

Hello Ruslan! On Thu, 2009-11-26 at 19:23 +0300, Ruslan Zakirov wrote: This extension is part of rt.cpan.org with RT-BugTracker and other things. It runs on RT 3.6 at this moment, but at this moment I port things over 3.8. ok However, it's kinda specific extension and I'm not sure that it

Re: [rt-users] Fails to attach Parent ticket's attachment to the Child Ticket

The usual means of doing so in a template is RT-Attach: Yes -- Cambridge Energy Alliance: Save money. Save the planet. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial

Re: [rt-users] template localization

If I understand correctly, currently we have no way to use localization in template.  It's exact? Please search the list archives and wiki: http://wiki.bestpractical.com/view/ChooseTemplateByUserLang http://wiki.bestpractical.com/view/ForkTemplate -- Cambridge Energy Alliance: Save money.

Re: [rt-users] Spell Checker

Dear Ashish I have enabled spell checker in my server. you can follow the same steps 1. covert spellchecker.pl file to unix compatible then copy the file to Apache CGI directory 2. Configure fckconfig.js file to use spellerpages as spell checker in FCK Editor FCKConfig.SpellChecker