Maybe Shredder will delete some tickets.
Take a look at this bug:
http://rt3.fsck.com/Ticket/Display.html?id=14170user=guestpass=guest
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Hi, folks.
My scenario is:
Debian 5.0 lenny x86_64
Request Tracker 3.6
Mysql 5.0
This is my first time here and I need some help:
I don't know to create a mysql database, since as I observed, there is
no database created.
--
Wagner Pereira
PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
Hi,
I have a question about the query builder. Can i include transaction
fields somehow in my query? like these format:
title | transaction create | completed, etc.etc
I require the first transaction record to my result table if its
possible. or it is only possible if i'm write a custom app to
Hi,
I have a question about the query builder. Can i include transaction
fields somehow in my query? like these format:
title | transaction create | completed, etc.etc
I require the first transaction record to my result table if its
possible. or it is only possible if i'm write a custom app to
Login to mysql as root (or user with admin access).
create database rt3;
grant all on rt3.* to rt3 identified by 'password';
flush privileges;
should do it IIRC.
You can also use the 'mysqladmin' utility that I think the documentation
references.
-jake
On Mon, 30 Nov 2009, Wagner
In late September, a customer contacted us to report a session fixation
vulnerability in RT 3.8.5 and all earlier versions back to and including
RT 3.0.0. Over the course of the past month, we've worked to develop
and release a version of RT not vulnerable to this issue as well as a
hot patch to
John,
Unless you only have a few users, I /strongly/ recommend granting
privileges to groups, not to individual users. This will make rights
maintenance much easier in the future. When a new person needs the same
rights as others in a group, you merely add them to that group instead
of
Greetings,
We currently have a public facing howto site for our users that runs
Mediawiki. A lot of the articles there are FAQ answers that would be
perfect to use as articles for RTFM but we don't want to have to
maintain them in two different places.
Is there a way to link RTFM and Mediawiki
Hi, friends.
Finishing my RT configuration, I faced this up:
RT: Request Tracker
You're almost there!
You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't
yet configured your web server to run the RT server which powers
I am trying to upgrade our 3.6.5 RT instance to 3.8.6 and I am getting
an error at the point of first log on.
There is new code in RT 3.8.6 that wasn't present in 3.8.5 that is
throwing an error for me:
error: Can't locate object method WritableAttributes via package
pms52 (perhaps you
On Mon, Nov 30, 2009 at 06:38:14PM +, Philip Shore wrote:
I am trying to upgrade our 3.6.5 RT instance to 3.8.6 and I am getting
an error at the point of first log on.
There is new code in RT 3.8.6 that wasn't present in 3.8.5 that is
throwing an error for me:
I'd be interested to
On Mon, Nov 30, 2009 at 12:26:45PM -0200, Wagner Pereira wrote:
Hi, folks.
My scenario is:
Debian 5.0 lenny x86_64
Request Tracker 3.6
Mysql 5.0
This is my first time here and I need some help:
I don't know to create a mysql database, since as I observed, there is
no database
There is a blog post about extending MakeClicky to go a Gmail-like
collapse/expand of things that look like inline quotes of previous
messages. It is here:
http://tylerlesmann.com/2008/nov/21/collapsible-quotes-request-tracker/
The thing that I didn't like about it is that it seemed to require
Hi, Kevin.
Could you help me?
RT: Request Tracker
You're almost there!
You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't
yet configured your web server to run the RT server which powers the
web interface.
The next
On Mon, Nov 30, 2009 at 05:43:20PM -0200, Wagner Pereira wrote:
Hi, Kevin.
Could you help me?
RT: Request Tracker
You're almost there!
You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface correctly, but haven't
yet configured your web
Hello, folks.
I need to make my RT works, so, could anyone help me?
That's my /var/log/apache2/error.log (last attempts):
[Mon Nov 30 11:10:22 2009] [notice] caught SIGTERM, shutting down
[Mon Nov 30 15:35:08 2009] [notice] Apache/2.2.9 (Debian) configured --
resuming normal operations
[Mon
This is all covered in the README
You need to configure apache
-kevin
Kevin,
Is this README file in /opt/rt3/share/doc path?
--
Wagner Pereira
PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
On Mon, Nov 30, 2009 at 18:52, Wagner Pereira wpere...@pop-sp.rnp.br wrote:
Hi, friends.
Finishing my RT configuration, I faced this up:
RT: Request Tracker
You're almost there!
You haven't yet configured your webserver to run RT.
You appear to have installed RT's web interface
On Mon, Nov 30, 2009 at 05:56:22PM -0200, Wagner Pereira wrote:
Alias /rt /opt/rt3/share/html/
I believe this ^^
is conflicting with this
Location /rt
RewriteEngine On
RedirectMatch permanent (.*)/$ $1/index.html
This is a security release of RT.
It includes a fix for the session fixation vulnerability detailed in the
following announcements:
http://blog.bestpractical.com/2009/11/session-fixation-vulnerability.html
http://lists.bestpractical.com/pipermail/rt-announce/2009-November/000176.html
You can
All,
Im trying to create a dashboard that lists tickets created by a list of users
who all belong to a group in RT.
In order to do that, I need to create the search first obviously.
Is there a way to say created by members of group X or do I need
to say owner = X or owner = Y or owner = Z ?
Take a look at the following 2 URL's, and make sure you set your
Apache directives (in your httpd.conf file):
http://wiki.bestpractical.com/view/ManualInstallation
http://wiki.bestpractical.com/view/ManualApacheConfig
Also, make sure you have all the appropriate references made to
mod_perl
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