Hi Kevin, list,
Sorry for the late answer. I was on holidays...
Your solution works. It prevents to upload files to RT but only if
DropLongAttachments is defined. The only complain that I have about it
is that it discard the file silently. The user sees that the upload of
file has been
Dear All,
I'm trying to install an instance of RT with RTIR, using only RPM's. is
this possible? Usually, I'd use source, but this is a client request
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Community help:
Hi everybody,
I have a working RT3.8.7 with the CommandByMail plugin installed,
however I would like to create some commands (translations of the
default commands from the plugin to my language, so 'Priority' would be
'Prioridad' in spanish). Is there any way of command customization
If the CommandByEmail plugin worked for setting Custom Fields, you could
create a custom fields and set it. But I have not been able to set custom
fields by mail!
Has anybody tried
CustomField.{CFName}: custom field value
Or
CF.{CFName}: custom field value
Or the AddCF versions? And can someone
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Message: 6
Date: Mon, 04 Jan 2010 07:30:10 +
From: Matthew Seaman m.sea...@infracaninophile.co.uk
On Mon, Jan 04, 2010 at 07:30:10AM +, Matthew Seaman wrote:
Jerrad Pierce wrote:
The RightsMatrix extension can be very handy here, and in general.
Does that work with 3.8.x? I was under the impression it's 3.6.x
compatible only.
The documentation and the Module::Install::RTx it uses
On Mon, Jan 04, 2010 at 09:13:38AM +0100, Carlos Garcia Montoro wrote:
Hi Kevin, list,
Sorry for the late answer. I was on holidays...
Your solution works. It prevents to upload files to RT but only if
DropLongAttachments is defined. The only complain that I have about
it is that it
On Thu, Dec 31, 2009 at 08:00:34PM +0530, H Manohar Rayker wrote:
How do I retain the Cc and Bcc list for the entire thread from starting to
end in RT?
Add them from the People tab, rather than as one-time-cc one-time-bccs
during a reply.
I am using RT 3.8.4. Also there are some mail
I just saw something really odd with RT 3.8.6.
One of our system process generated 30K tickets in RT. From that point on,
Apache would eat up all the memory on the server and force us to reboot.
I ran an rt-crontool job to reject all those messages. This part has a huge
memory leak, so I had to
Hi Tyler,
What version of rt are you using?
Thanks,
Bill
On Mon, Jan 4, 2010 at 12:48 PM, Tyler Hall ty...@tylerhall.net wrote:
Some kind of readable text.
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Community help:
3.8.2
On Mon, Jan 4, 2010 at 1:57 PM, William Graboyes
william.grabo...@theportalgrp.com wrote:
Hi Tyler,
What version of rt are you using?
Thanks,
Bill
On Mon, Jan 4, 2010 at 12:48 PM, Tyler Hall ty...@tylerhall.net wrote:
Some kind of readable text.
Tyler,
The easiest thing I could think of is to upgrade to 3.8.6 and use the
forward ticket feature included there.
I am assuming that you want the contents of the replies and comments to go
to the men upstairs.
Unless I missed something.
Thanks,
Bill
On Mon, Jan 4, 2010 at 12:59 PM, Tyler
William -
I am assuming that you want the contents of the replies and comments to go
to the men upstairs.
You are correct. I'll upgrade and see if that will meet my needs.
Thanks
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