Re: [rt-users] Announcing RT-REST and RT-Jasper [was: RT and JasperReports Server Integration (got it working, anyone interested?)]

2012-04-27 Thread Alex Rhys-Hurn
wow! Awesome. I am going to try this immediately. Thanks so much for the quick reply too. Alex - Original Message - From: Benjamin Boksa mailingli...@boksa.de To: Alex Rhys-Hurn a...@itworx.co.ke Sent: Friday, 27 April, 2012 1:24:03 PM Subject: Re: [rt-users] Announcing RT-REST

Re: [rt-users] Announcing RT-REST and RT-Jasper [was: RT and JasperReports Server Integration (got it working, anyone interested?)]

2012-04-27 Thread Benjamin Boksa
(Only sent out a private answer before, reposting to rt-users) Hi Alex, the cool thing about my integration toolkit is, that it does not use SQL at all. It uses the REST Interface (see Ticket Search) described here: http://requesttracker.wikia.com/wiki/REST Among other data you get the

Re: [rt-users] User could not be created: Could not set user info

2012-04-27 Thread Kevin Falcone
On Fri, Apr 27, 2012 at 08:44:46AM +0200, Adrian Stel wrote: yes I use ExternalAuth and I read about this issues, when I # this plugin I will be able to add new user, question is, is there any possibility to create user with RT-Authen-ExternalAuth ON ?? We are using RT-Authen-ExternalAuth

Re: [rt-users] Add a group as cc: watcher during ticket creation possible ?

2012-04-27 Thread Kevin Falcone
On Fri, Apr 27, 2012 at 03:09:51PM +0200, Michael Polenske wrote: I try to add a group as watcher-cc: during ticket creation (via webinterface). It seems not possible, I have to open the ticket afterwards and add the group manually. Is there a way to enable this ? Unfortunately,

Re: [rt-users] Add a group as cc: watcher during ticket creation possible ?

2012-04-27 Thread Michael Polenske
:( Ok, I expected this already. Thanks for your info ! Cheers - Michael -Original Message- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Freitag, 27. April 2012 15:46 To: rt-users@lists.bestpractical.com

Re: [rt-users] Can you Retain Quoted Text Formatting in Reply?

2012-04-27 Thread Lawson, Joseph
I take it from the lack of response that this is impossible at the current time. From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Lawson, Joseph Sent: Tuesday, April 24, 2012 12:02 PM To: rt-users@lists.bestpractical.com Subject:

[rt-users] Non-Privileged User can create requestors for other users

2012-04-27 Thread Lee Wilson
Good Evening, I was experimenting with RT (4.0.5) last night and found that it was possible for a non-privileged user to create tickets via the web interface for another user regardless of if they exist or not. Once the ticket is created the user gets a no permissions to view this ticket