Hi everyone.
I'm looking for some way to create something like weekly digest for my
clients, to send them every friday one email with all tickets that are
waiting for their answer.
I was looking at rt-crontool but it will require a lot of walkarounds to
gather all tickets together.
Maybe there i
Dear Ken;
I will like that branch... and hope it to an alive branch :-/
tnx
Dear Maciek;
:-)
due the type if our attachments which are JPEG files, don't hope
compression to help me more! but I serious to test it ASAP.
it seems pretty to be able to compress Emails body on side DB engine.
tnx
On
Dear Ke;
due the type if our attachments which are JPEG files, don't hope
compression to help me more! but I serious to test it ASAP.
it seems pretty to be able to compress Emails body on side DB engine.
:-)
On Wed, Oct 10, 2012 at 10:54 PM, k...@rice.edu wrote:
> On Wed, Oct 10, 2012 at 10:36:
Juanjillo,
You can create or update a template to have the ticket link in it.
Kenn
On Sat, Oct 6, 2012 at 3:51 PM, Juanjo wrote:
> Any help?
> El 01/10/2012 17:02, "Juanjo" escribió:
>
> Hi to all.
>>
>> When we create or assign a ticket the email that the user receive have a
>> link to the t
Ali,
Other than modifying RT itself to store attachments outside of the main
database, you could also try InnoDB compression first. It is available in
all recent MySQL versions (5.1, 5.5, 5.6) and it is completely transparent
to queries or applications. Even with some number of larger attachmen
Haven't started working with LimeSurvey 2.x yet -- although it's on my radar --
but we do have our RT 4.0.7 working with Lime 1.9's remote control features to
generate customer evaluation surveys on ticket resolution (using the steps
outlined in the RT wiki).
Looking through the Lime 2 release
On Wed, Oct 10, 2012 at 10:36:22PM +0330, shayne.al...@gmail.com wrote:
> Dears;
>
> I have been face with a problem... after 3 years, out attachments table has
> been grown over 300GB in size and it's about 15 Million of records.
> for performance tuning I Ihad changes it's Table Engine into Inno
Dears;
I have been face with a problem... after 3 years, out attachments table has
been grown over 300GB in size and it's about 15 Million of records.
for performance tuning I Ihad changes it's Table Engine into InnoDB and
configured MySQL as file_peer_table with Dynamic Row format to bring out
th
Hi,
I was wondering if anyone has gotten LimeSurvey and RT to work at generating
surveys?
I haven't tried yet, I am currently working at getting it up with 1.9.
Thanks!
Tom
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On 9.10.2012 18:38, Thomas Sibley wrote:
> It's possible, yes. I don't know where it may be happening in this
> particular case, and it may not even be in RT. Mail headers, however,
> are case insensitive, so any change in case shouldn't be affecting your
> usage. (And if it is, that sounds like
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