Thank you. This helped. Issued the following commands to fix it:
issued the following commands to install and enable the module in Apache:
apt-get install libapache2-mod-perl2
a2enmod perl
Restarted apache2. The web interface works fine. However, apache restart
gave the following error:
[Thu Nov
An interesting idea, but I'm not seeing how it ties in to newly generated
tickets. So when a user clicks on New Ticket in the Cabling queue how does RT
know to grab an RTFM article to use as a template?
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On 11/08/2012 04:15 AM, Albert Shih wrote:
> I've see the new version of RT4x is release.
>
> 1/ Where can I find the «changes file». ?
Release notes are now online at http://bestpractical.com/rt/release-notes/.
> 2/ If I take a look inside
>
> DISTRIB/etc/upgr
On 11/08/2012 07:57 AM, Abhimanyu Rapria wrote:
> RT Unprivileged user with SeeCustomField and ModifyCustomField
> rights not able to download file from custom field of type "upload
> one file"
>
> So if the want to come to self service portal in future to download
> some report uploaded in a cust
On Thu, Nov 8, 2012 at 12:37 PM, testwreq wreq wrote:
> Actually now this is my host file. When I restart apache, I get the
> following error:
> PerlResponseHandler', perhaps misspelled or defined by a module not
> included in the server configuration...
>
>
Do you have your mod_perl handler inc
On 11/08/2012 09:15 AM, Dominic Hargreaves wrote:
> http://www.bestpractical.com/rt/docs/latest/web_deployment.html
>
> (could that perhaps be linked from README?)
It should be, yes. The README isn't POD, which makes generating
anything other than plain text an ad-hoc game, but finding "docs/X"
Actually now this is my host file. When I restart apache, I get the
following error:
PerlResponseHandler', perhaps misspelled or defined by a module not
included in the server configuration...
Probably it is something with Apache.
make testdeps
make fixdeps
both return all dependencies found.
How
On Thu, Nov 08, 2012 at 11:33:04AM -0500, testwreq wreq wrote:
> We followed the instructions on
> http://www.bestpractical.com/rt/docs/latest/README.html to install RT4 on
> ubuntu
>
> We ran step 6a "Make install" to install RT in /rt folder
>
> I am looking at the wiki's to setup apache and mo
We followed the instructions on
http://www.bestpractical.com/rt/docs/latest/README.html to install RT4 on
ubuntu
We ran step 6a "Make install" to install RT in /rt folder
I am looking at the wiki's to setup apache and most of the documentation
that I have come accross mentions to include apache3-
Hi,
Version 4.0.5 OR 4.0.8
RT Unprivileged user with SeeCustomField and ModifyCustomField rights not
able to download file from custom field of type "upload one file"
So if the want to come to self service portal in future to download some
report uploaded in a custom field, they cant do it.
On
I have new install of RT4 on ubuntu 12.0.8.
RT4 is installed in /rt folder.
Can someone pls advise on apache confiuration because apache2 is different
from centos
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On Thu, Nov 8, 2012 at 4:15 PM, Albert Shih wrote:
> Hi all,
>
> Two basic questions about upgrade.
>
> I've see the new version of RT4x is release.
>
> 1/ Where can I find the «changes file». ?
>
> 2/ If I take a look inside
>
> DISTRIB/etc/upgrade/
>
> and
Hi all,
Two basic questions about upgrade.
I've see the new version of RT4x is release.
1/ Where can I find the «changes file». ?
2/ If I take a look inside
DISTRIB/etc/upgrade/
and (for example with rt-4.0.8) I've
..
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