[rt-users] Adding comments to the format field of a search

2012-12-26 Thread Chris Hall
Is there a way to add either all or the last comment to the format section of a search? I have a customer who would like to pull the comments or last comments, etc in a search and have it exported along w/ the other data to a spreadsheet. To do that though as I am to understand, I'd need to have

Re: [rt-users] Can't call method id on unblessed reference - please help

2012-12-26 Thread Thomas Sibley
On 12/25/2012 06:02 PM, Eugene Panich wrote: Recently all of my RT's users are getting An internal RT error has occurred. Your administrator can find more details in RT's log files. In the log file there is a error: Can't call method id on unblessed reference at

Re: [rt-users] Adding comments to the format field of a search

2012-12-26 Thread Thomas Sibley
On 12/26/2012 09:28 AM, Chris Hall wrote: Is there a way to add either all or the last comment to the format section of a search? I have a customer who would like to pull the comments or last comments, etc in a search and have it exported along w/ the other data to a spreadsheet. To do

Re: [rt-users] Can't call method id on unblessed reference - please help

2012-12-26 Thread Eugene Panich
Hi Thomas, Thanks, you are right - cPanel is running on the same host. How do I make RT using a separate perl build? I'm running RT via Apache/fcgi. Thanks, Eugene. Ten to one cPanel is running on the same host. Recent updates to cPanel modify a core Perl library, changing standard