I am trying to find a way to set User Custom Fields using the CLI. I have
tried:
rt edit -t users UniqueID set CF-MyCFName=something
rt edit -t users UniqueID set CF.{MyCFName}=something
When I use these commands I get a Unknown field error.
Is is possible to edit user Custom Fields from the
Hi,
We failed in upgrading RT from 4.0.5 with RTIR 2.6.1 to 4.2 with the following
error. Please help.
mysql Ver 14.14 Distrib 5.1.69, for redhat-linux-gnu (x86_64) using readline
5.1
This is perl, v5.10.1 (*) built for x86_64-linux-thread-multi
Congratulations. RT has
On Fri, Sep 13, 2013 at 01:18:30PM +, Xin, Qiao wrote:
We failed in upgrading RT from 4.0.5 with RTIR 2.6.1 to 4.2 with the
following error. Please help.
I'm confused how you're running 4.0.5 with RTIR 2.6.1, since that
version isn't compatible with RT 4 (RTIR 3.0.0 is the compatible
On Fri, Sep 13, 2013 at 09:30:30AM -0400, Triplett, Jeff wrote:
I am trying to find a way to set User Custom Fields using the CLI. I have
tried:
rt edit -t users UniqueID set CF-MyCFName=something
rt edit -t users UniqueID set CF.{MyCFName}=something
When I use these commands I
What is the best way to programmatically add and edit users in RT?
Thanks,
Jeff
On Fri, Sep 13, 2013 at 9:54 AM, Kevin Falcone falc...@bestpractical.comwrote:
On Fri, Sep 13, 2013 at 09:30:30AM -0400, Triplett, Jeff wrote:
I am trying to find a way to set User Custom Fields using the
On Fri, Sep 13, 2013 at 10:09:30AM -0400, Triplett, Jeff wrote:
What is the best way to programmatically add and edit users in RT?
The Perl API which you can read more about on
http://docs.bestpractical.com
If you're just importing users, rather than adding them occasionally,
use something
This was originally posted to the RTIR list but I'm x-posting it here
because it's not specific to RTIR and I'm still having difficulties.
I've been unable to figure out how to call an action module from another
action module but instead I've been working on an action module that
basically:
-
Hi,
Sorry I could not figure out how to reply to existing message, if this creats a
new ticket.
If say I have RT 3 and RTIR 2.6 running currently. Since RTIR 2.6 works with
RT3 and RTIR 3.0 only works with RT 4. How can I upgrade my current system? If
I upgrade RT to RT 4 first, then the