Re: [rt-users] Set date format dd/mm/yy

On Mon, Apr 07, 2014 at 12:14:25PM -0700, losintikfos wrote: Hi, I was wondering if anyone know how to set a RT Config for date format dd/mm/yy. So far this is my configuration; if you really want this, use: Set($DateTimeFormat, { Format = 'LocalizedDateTime', Date = 1,

Re: [rt-users] Showing Images in body of requests

On Mon, Apr 07, 2014 at 08:29:38AM -0700, globo wrote: Hi, Running Rt Request 4.0.17 I use sharepoint forms ( InfoPath ) that when submitted they get logged into Rt Request 4.0.17. I am unable to see the images (Info forms) in the body of the tickets. I have enabled richtext in the

Re: [rt-users] RT3 Log File

On Thu, Apr 03, 2014 at 06:44:50AM -0700, tcamish wrote: Hi, I've been searching the forum for the past hour and been unable to find an answer to the following simple question: How do I open the rt.log file? We have recently changed companies and have a new mail exchange server and

Re: [rt-users] Set date format dd/mm/yy

Thanks Emml - it works. Quick one! I have tried to activate the time without the seconds like this: Set($DateTimeFormat, { Format = 'LocalizedDateTime', Date = 1, Time = 1, DateFormat = 'date_format_short', Seconds = 0 }, ); The seconds doesn't seem to turn off. Is it

Re: [rt-users] Set date format dd/mm/yy

On Tue, Apr 08, 2014 at 01:25:03AM -0700, losintikfos wrote: Thanks Emml - it works. Quick one! I have tried to activate the time without the seconds like this: Set($DateTimeFormat, { Format = 'LocalizedDateTime', Date = 1, Time = 1, DateFormat = 'date_format_short',

Re: [rt-users] RT::Extension::Assets not working

Ah that makes sense, when I ran make initdb the wrong account was in the RT_Siteconfig so I ran it manually .. should have checked as I only ran schema. However now when I run insert I get the following: root@requesttracker:/tmp/Assets/rt-extension-assets-master# /usr/bin/perl -Ilib

Re: [rt-users] Set date format dd/mm/yy

You're a star Emml. Lastly, I just realised the date output is 4/8/14 3:23. Can I swap the *mm/dd* around to be *dd/mm* ? Also can I change the time to 24hr instead of stating AM PM i.e is possible to pass *prefers_24_hour_time* as argument ? Many Thanks -- View this message in context:

Re: [rt-users] Set date format dd/mm/yy

You're a star Emml. One more bother. I just realised the date output is *4/8/14 3:23*. Can I swap the *mm/dd* around to be *dd/mm* ? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Set-date-format-dd-mm-yy-tp57138p57156.html Sent from the Request Tracker - User

[rt-users] Use default global scrips for all queues but one?

Hi all, We 8 queues, all of which make use of the default global scrips. We have a need to set up 1 more queue where we don't want some of the global scrips to run (we want to override some or do away with some entirely). Before I just start flailing at this, I figured I'd ask. I suspect

Re: [rt-users] Use default global scrips for all queues but one?

On Tue, Apr 08, 2014 at 11:48:03AM -0400, Jeff Blaine wrote: Hi all, We 8 queues, all of which make use of the default global scrips. We have a need to set up 1 more queue where we don't want some of the global scrips to run (we want to override some or do away with some entirely).

Re: [rt-users] Use default global scrips for all queues but one?

4.2 should allow this. We're at 4.2.3. What's in 4.2 that would allow it? Thanks for the reply! -- RT Training - Dallas May 20-21 http://bestpractical.com/training