[rt-users] From Inbox to Ticket

2014-05-08 Thread Jeevan
Hi there, I was wondering if anyone could help me out. What I want to do is to create a back-up of whatever tickets come in, in the event the request tracker system fails. As such the most feasible plan is to have an application like fetchmail to basically read the inbox of a particular mailbox an

Re: [rt-users] RT 4.2.3 - Intermittant Mail Failures with rt-mailtool

2014-05-08 Thread Lee Wilson
Thanks Alex, The /opt/rt4/var directory is definitely writable by www-data as are all the sub-directories. File systems look good, plenty of disk space and all have no more than 20% inode utilisation so even if there an odd spike it should have enough space. Oddly, I've restarted the device to

Re: [rt-users] File attachments corrupted after DB migration (Was: Mailgate doesnt generate tickets after Upgrade)

2014-05-08 Thread ms
On 07/05/2014 16:40, Kevin Falcone wrote: > On Wed, May 07, 2014 at 12:51:07AM +0200, m...@fv-berlin.de wrote: >> used rt-serializer to dump the database, >> used rt-importer. > > Yeah - those are the relevant steps you didn't mention. > You're running into this bug I expect > http://issues.bestpr