[rt-users] Enabling RTL language support in RT
Hi rt-users, Currently, I send emails in Arabic by using the WYSIWYG editor to move text to the right but the receiving side (whether gmail/yahoo/outlook) gets the text in a LTR format. I've tried putting the mail text inside a div style=direction: rtl; text-align:right; but that also doesn't work. So, how can our admin enable Arabic support, is it a config/plugin/version issue? We use version 4.0.7. Cheers, -- RT Training - Boston, September 9-10 http://bestpractical.com/training
Re: [rt-users] Column width in search results
Thank you for getting back to me, I tried STYLE:overflow:hidden It didnt work. However that example got me thinking about other methods so I tried text-overflow:ellipses Nothing seems to work. Would entering this as a css in theme be any good? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Column-width-in-search-results-tp57866p57869.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
[rt-users] RT-mailgate question
hey guys, i have again (probably) silly question. Is there any chance when using RT web interface, when replying the rt-mailgate to attach the username who did the action. Now, when replying to a ticket, via email we receive only the actual information written by user plus link to the ticket. I'm asking this, because some of our managers don't want to handle with RT's web interface, but needs info who actually took action over the ticket Thanks in advance -- RT Training - Boston, September 9-10 http://bestpractical.com/training
Re: [rt-users] RT-mailgate question
From your description, it seems that the managers are currently watching the ticket as AdminCCs. Can you please give an example of the information that you need in the emails that are sent to the managers? The emails already show the name and email address of the person adding correspondence to the ticket. Ticket owner information is already emailed when owner change occurs. On 08/07/2014 1:03 am, Yavor Marinov ymari...@neterra.net wrote: hey guys, i have again (probably) silly question. Is there any chance when using RT web interface, when replying the rt-mailgate to attach the username who did the action. Now, when replying to a ticket, via email we receive only the actual information written by user plus link to the ticket. I'm asking this, because some of our managers don't want to handle with RT's web interface, but needs info who actually took action over the ticket Thanks in advance -- RT Training - Boston, September 9-10 http://bestpractical.com/training -- RT Training - Boston, September 9-10 http://bestpractical.com/training
Re: [rt-users] Column width in search results
I suspect that the containing element type is the problem rather than where the CSS is defined. This thread offers another potential solution (I haven't tested it): http://stackoverflow.com/questions/509711/why-does-overflowhidden-not-work-in-a-td On 8 July 2014 00:56, AJ aaron.mccar...@southwestern.ie wrote: Thank you for getting back to me, I tried STYLE:overflow:hidden It didnt work. However that example got me thinking about other methods so I tried text-overflow:ellipses Nothing seems to work. Would entering this as a css in theme be any good? -- View this message in context: http://requesttracker.8502.n7.nabble.com/Column-width-in-search-results-tp57866p57869.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -- RT Training - Boston, September 9-10 http://bestpractical.com/training -- RT Training - Boston, September 9-10 http://bestpractical.com/training
