Re: [rt-users] Mute notify requestor on resolve? (almost got it!)

On Wed, 25 Mar 2015 10:11:14 -0700 Roman Massey wrote: > Hello, > [snip] > Any tips will be greatly appreciated. Thanks! Move the Notify scrip to being in stage Batch. This will mean it won't appear in the preview of outgoing notifications on the ticket Reply page, but will have access to the co

Re: [rt-users] Change transaction creator

On Wed, 25 Mar 2015 03:36:38 -0700 (MST) andriusk wrote: > I want to change the creator of the transaction, if it is done lets say via > REST, in other words if creator is REST_USER change it to USER_1. > > Is that possible? I guess that the Creator is set in RT::Record->Create > method? Stock R

[rt-users] Mute notify requestor on resolve? (almost got it!)

Hello, I’m looking for help with “Mute notify requestor on resolve". I pieced something together from previous threads but I’m missing the last piece of the puzzle. I have implemented this through a custom field and custom scrip and it is working. I’m also using the “edit custom field on reply

[rt-users] Change transaction creator

Hello, I want to change the creator of the transaction, if it is done lets say via REST, in other words if creator is REST_USER change it to USER_1. Is that possible? I guess that the Creator is set in RT::Record->Create method? -- View this message in context: http://requesttracker.8502.n7.n