Hi everyone,
Whether we use the mailgateway or responding via the web interface, it
appears that the original message is quoted in the body of the reply, which
I understand is what is customary for e-mail communication. However, when
the reply count increases, the content of each record balloons.
Hi Chrilly,
> 2015/06/29 8:28、Chrilly Cheng のメール：
>
> Issue resolved by rename the rights. It only supports 25 characters length.
Thanks for following up with your solution. I’ll see if I can remove that limit
in RT, or at least warn about it!
> BR,
> Chrilly
Thanks,
Shawn
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On Mon, Jun 29, 2015 at 10:02:39AM +, Lorraine Johnson wrote:
> Hello All,
>
> Is it possible to assign one ticket to more than one user as well as assign
> the same ticket to more than one queue? if it's possible how can I achieve
> that?
>
> Thank you
>
>
> Regards
> Lorraine
>
Hi Lorra
Issue resolved by rename the rights. It only supports 25 characters length.
BR,
Chrilly
On Wed, Jun 24, 2015 at 5:12 PM, Chrilly Cheng wrote:
> Hi All,
>
> I was trying to create a new lifecycle based on our workflow. It works
> until I try to set some Status changes rights in config file. I c
Hello All,
Is it possible to assign one ticket to more than one user as well as assign
the same ticket to more than one queue? if it's possible how can I achieve
that?
Thank you
Regards
Lorraine
On Mon, Jun 29, 2015 at 6:43 AM, Jithoo, Bradley
wrote:
> Good-day forum,
>
> i currently have an
