[rt-users] how to change a queue name

2015-11-30 Thread Martin Criminale
I inherited a RT installation (version 3.6.5) and in the process of setting up a new queue I initially mistyped the queue name and saved it. I have now fixed the queue name so it matches the email address of messages intended for this queue but no email is arriving in the queue. All the other

Re: [rt-users] how to change a queue name

2015-11-30 Thread Kobus Bensch
have you changed the aliases file? On 30/11/2015 21:13, Martin Criminale wrote: I inherited a RT installation (version 3.6.5) and in the process of setting up a new queue I initially mistyped the queue name and saved it. I have now fixed the queue name so it matches the email address of

Re: [rt-users] how to change a queue name

2015-11-30 Thread Kobus Bensch
You see, I have always had to make sure that there is an alias for the queue in the aliases file. As far as I know it is not automatic. Unless I just dont understand how your system is put together. On 30/11/2015 21:55, Martin Criminale wrote: Kobus Bensch Trustpay Global LTD email signature

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-30 Thread Gerald Jimenez
Thaks a lot Bill, This answer helped me to install rt 4.2.12 on Centos 7 solving my perl modules problems because they were installed on /root/perl5/ Regards, On Mon, Nov 23, 2015 at 4:06 PM, Bill Cole < rtusers-20090...@billmail.scconsult.com> wrote: > On 23 Nov 2015, at 11:02, dwdixon

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-30 Thread Bill Cole
On 30 Nov 2015, at 12:23, dwdixon wrote: Hi Bill, I am not seeing anything in my apache error log regarding the config line you've highlighted here, I obtained all the contents of my /etc/httpd/conf.d/rt.conf file from the RT documentation here

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-30 Thread dwdixon
Hi Bill, I am not seeing anything in my apache error log regarding the config line you've highlighted here, I obtained all the contents of my /etc/httpd/conf.d/rt.conf file from the RT documentation here I must not be

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-30 Thread dwdixon
Hi Bill, Thanks for getting back with me so quickly- I was sort of on the right track based on what you've indicated but long story short I think you're correct and this info has helped me further...When I initially did a "httpd -S" I got:

Re: [rt-users] Trouble/Error with Web deployment httpd/apache/mod_fcgid

2015-11-30 Thread Bill Cole
On 30 Nov 2015, at 15:02, dwdixon wrote: Hi Bill, Thanks for getting back with me so quickly- I was sort of on the right track based on what you've indicated but long story short I think you're correct and this info has helped me further...When I initially did a "httpd -S" I got: