Hi,
I've got a problem with the separation of tickets by Requestor.
I want that only the Requestor and relative Group, can view a Ticket.
I've tried granting "Show Ticket" on permission of Requestor on a Queue,
but the user can view all Tickets.
Any ideas?
Thanks
Valenti Walter
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On Wed, Mar 9, 2016 at 3:50 AM, wrote:
> Hi all,
>
> Does anyone has experience in adding some sort of indication to the query
> view of own tickets or just a list of tickets when a ticket has been changed.
You could sort by "LastUpdated". The most recently updated tickets
would bubble to the t
I have this issue as well, doesn't appear to matter which theme i make
custom either.
Is there additional requirements than what's in the documentation in
order to get custom themes to work?
-Kristian
On Mon, Jun 9, 2014 at 2:46 PM, Aurélien Lafranchise
wrote:
> Hello,
>
> I tried by starting a
Hi all,
Does anyone has experience in adding some sort of indication to the query view
of own tickets or just a list of tickets when a ticket has been changed.
Like for example if I have a list op open tickets and someone comments on the
ticket is it possible that I can put some indication in th
On Tue, 14 Jun 2011 15:22:56 -0400 Kevin Falcone
wrote:
> On Tue, Jun 14, 2011 at 01:26:38PM -0400, Paul Fincher wrote:
>>I have been looking into changing the notification emails that are
>> delivered to AdminCcs
>>when a ticket is created to have the original email from the reques
