Re: [rt-users] RT adding words on the beginning of the emails

2016-08-04 Thread Alex Vandiver
On Thu, 4 Aug 2016 14:26:58 + Renos Nikolaou wrote: > We are using RT 4.4.1 and we would like to know why our RT adding the > word 'Capture' (When we forward screenshot from Snipping Tool to > outlook and then to open a ticket) and some other word like our > organization name on the beginning

[rt-users] configure: error: Please declare the ORACLE_HOME environment variable

2016-08-04 Thread rojitascfg via rt-users
--- Begin Message --- Hello everyone, I'm trying to install RT 4.4.1 with Oracle Database 11g backend, I want the WebServer for RT4 and the DB Server for Oracle in separated machines, don't want to mix them. When I try to compile/configure RT4 with the parameters below receive the error below "P

[rt-users] [rt-announce] Request Tracker Training, Coming to LA in September!

2016-08-04 Thread Talena Gandy
Come one, come all to Request Tracker Training in beautiful Los Angeles! We’ll be there September 12-14!Day one focuses on the usage of RT for non-programmer admins and users. We walk through a common helpdesk config including rights management, workflow construction, notifications and the basics o

[rt-users] RT adding words on the beginning of the emails

2016-08-04 Thread Renos Nikolaou
Hello all, We are using RT 4.4.1 and we would like to know why our RT adding the word 'Capture' (When we forward screenshot from Snipping Tool to outlook and then to open a ticket) and some other word like our organization name on the beginning of each emails ? We think we first noticed it afte