Emmanuel,
This is awesome, thanks for the input! I didn't think to do that.
Does this work with the self-service interface, too?
Also, on set-up... I did these steps, creating a group called
'Cust-AbcCompany' and adding users, but when I went to assign a group to
the 'Company" role on a t
Le 22/08/2016 à 12:44, aixenv a écrit :
> Hello,
>
> We have a situation where we would like to limit ticket access within a
> specific queue based on CF, is that possible?
>
> for example, let's say the queue name is Technical-Client-Support and
> when someone from a particular email submits a t
Hello,
We have a situation where we would like to limit ticket access within a
specific queue based on CF, is that possible?
for example, let's say the queue name is Technical-Client-Support and when
someone from a particular email submits a ticket it associates a CF with
their company name let's
