[rt-users] 3.6.1 Customize SelfService Tabs with full URLs fails

2006-10-05 Thread Dale Bewley
=> loc('New ticket'), 8<-- snip --8<-- Results in a link like http://rtserver/rtpath/http://server.elsewhere.foo/help/ How can I like to an absolute URL? -- Dale Bewley - Unix Administrator - Shields Library - UC Davis GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583

[rt-users] 3.6.1 change record format on at a glance page

2006-10-06 Thread Dale Bewley
there a better way to do this, or at least a tweak to this method? -- Dale Bewley - Unix Administrator - Shields Library - UC Davis GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3 signature.asc Description: This is a digitally signed message part ___

Re: [rt-users] 3.6.1 change record format on at a glance page

2006-10-11 Thread Dale Bewley
On Fri, 2006-10-06 at 11:03 -0700, Dale Bewley wrote: > RT 3.6.1. > I've changed my default search results to include some custom fields by > modifying $DefaultSearchResultFormat in RT_SiteConfig.pm. > > Additionally, I want to change the default format on the at a glance >

Re: [rt-users] FC5 getting started...

2006-10-12 Thread Dale Bewley
/local/lib/rt3/{html,lib} Use the wiki for specifics on accounts, the email gateway, etc. BTW, the same SRPM builds 3.6.1 just fine if you grab the source. -- Dale Bewley - Unix Administrator - Shields Library - UC Davis GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3 signa

Re: [rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?

2006-12-21 Thread Dale Bewley
oday I'm testing 3.6.3 and just started searching the archives for an answer. Maybe I'll find the answer shortly. :) Here's my post on the issue previously. http://lists.bestpractical.com/pipermail/rt-users/2006-October/042302.html I really want to be able to do this before I&#x

Re: [rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?

2006-12-21 Thread Dale Bewley
at of "My Tickets" and "Unowned Tickets" to show custom fields. Clicking "Edit" above the "Unowned Tickets" display on the At A Glance Page when logged in as root and adding custom fields also does not appear to modify the display for all other users. -- Dale B

Re: [rt-users] 3.6.1 - how to customize unowned tickets (rt at a glance) for all users ?

2006-12-21 Thread Dale Bewley
On Thu, 2006-12-21 at 19:35 -0500, Jesse Vincent wrote: > On Thu, Dec 21, 2006 at 04:35:06PM -0800, Dale Bewley wrote: > > On Thu, 2006-12-21 at 19:24 -0500, Jesse Vincent wrote: > > > 3.6.3 lets the admin customize the RT at a glance view ;) > > > > Configurati

Re: [rt-users] RT 4

2007-05-03 Thread Dale Bewley
x27;t force them to pick just one. -- Dale Bewley - Unix Administrator - Shields Library - UC Davis GPG: 0xB098A0F3 0D5A 9AEB 43F4 F84C 7EFD 1753 064D 2583 B098 A0F3 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://