[rt-users] ExecuteCode by Queue AdminCc groups on RT::System

2013-12-17 Thread Kai Storbeck
Hello, My production system contains a few ACL's that do not dump correctly using rt-dump-metadata. They end up multiple times in our dump as: { Right : ExecuteCode, GroupDomain : RT::System-Role, GroupType : AdminCc }, (In JSON for readability) These are

Re: [rt-users] CustomField Transactions Options?

2013-06-25 Thread Kai Storbeck
Hi mloughran, On 6/24/13 5:58 PM, Emmanuel Lacour wrote: On Mon, Jun 24, 2013 at 08:26:53AM -0700, namespace wrote: I have a custom field entry that when selected, I want to automatically add a watcher to the ticket in question. As it stands, this CustomField called *'Service Type'* has an

Re: [rt-users] Notify owners of new ticket not working totally

2013-06-19 Thread Kai Storbeck
On 2013-06-19 15:49, Cena, Stephen (ext. 300) wrote: I'm using the NotifyOwner plug in for extra notifications: http://search.cpan.org/dist/RT-Extension-NotifyOwners/lib/RT/Extension/NotifyOwners.pm [1] The Scrip is working, however its also sending out an email even if the ticket gets an

Re: [rt-users] make upgrade-database error

2013-06-17 Thread Kai Storbeck
03, 2013 at 02:47:24PM +0200, Kai Storbeck wrote: I dug this thread up from the archives, as I ran into the same error while doing a test upgrade. IIUC, every CustomFieldValue needs to be updated to contain a category field from the old attributes table. Since this doesn't break on a 'clean

Re: [rt-users] CustomField with Link values to doesn't link correctly

2010-01-05 Thread Kai Storbeck
Hi Kevin, Thanks for your initial answer in October. Other issues took my attention for a while, but I found interest again after someone contacted me describing exactly the same problem. After a small learning curve with the perl debugger, I came to the conclusion that the 2 customfields