I have gone through and added extra columns to the spreadsheet by just updating
/share/html/Search/Results.tsv. It took some testing to get the right fields
down but it was a simple edit. This is what I currently have:
my @attrs = qw( id QueueObj->Name Subject Status TimeEstimated TimeWorked
Patrick,
I add this line to my RT_SiteConfig file to add a QA status.
Set(@ActiveStatus, qw(new open stalled QA) );
Thanks
Russell
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Mccarthy,
Patrick Joseph
Sent: Wednesday, July 22,
I have just upgraded my RT instance from 3.6.5 to 3.8.2 and am having one small
issue. When I go to the site none of the graphical rendering is present. The
login boxes and text are present but the nice blue screen and layout are gone.
The same is true when I login, no blue and the layout is
I appreciate the help, but unfortunately it did not work.
The upgrade has the same address as the original site
https://support.example.com and all I did was use the same settings from the
original RT setup. I checked all of the settings and they seem to be correct,
as I have confirmed that th
