Re: [rt-users] Autoreply Template Script

2015-02-03 Thread Vas
Thank you Alex for the reply. Do you think there is a way to make it instead to create an initial password for every ticket it receives? Regardless if the sender has send a request before? Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply

Re: [rt-users] Autoreply Template Script

2015-02-03 Thread Vas
could be a long while ago. Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply-Template-Script-tp59459p59509.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

Re: [rt-users] Autoreply Template Script

2015-02-03 Thread Vas
Has anyone else come across this ? Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply-Template-Script-tp59459p59505.html Sent from the Request Tracker - User mailing list archive at Nabble.com.

[rt-users] Autoreply Template Script

2015-01-28 Thread Vas
an email to RT. Is there a way to make the option that the autoreply always sends a username and password for checking the current status and history of your requests? Kind Regards Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/Autoreply-Template-Script-tp59459

Re: [rt-users] How to move an existing database to a new server

2014-11-12 Thread Vas
: Couldn't read dir './etc/upgrade' with upgrade data Having a read around, this error comes up if you are not running from the extracted source directory. But my understanding was that /opt/rt4/sbin is the correct location because step 12 work with no problems. Thank you Vas -- View this message

Re: [rt-users] How to move an existing database to a new server

2014-11-09 Thread Vas
Hi all, I would be most grateful if I could get an answer to my problem. thank you kind regards Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58984.html Sent from the Request Tracker - User mailing list

Re: [rt-users] How to move an existing database to a new server

2014-11-07 Thread Vas
install with no data do I still need to /opt/rt4/sbin/rt-setup-database --action drop /opt/rt4/sbin/rt-setup-database --action create ? Or do I go gunzip -c rt-dump.sql.gz | psql rt4 and then /opt/rt4/sbin/rt-setup-database --action upgrade? Thank you Vas -- View this message in context

Re: [rt-users] How to move an existing database to a new server

2014-11-04 Thread Vas
which is similiar to what I used http://burn.co.nz/blog/?p=245 RT Wiki page also does not contains any recent installation guides. Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58930.html Sent from

Re: [rt-users] How to move an existing database to a new server

2014-11-03 Thread Vas
I tail -n 10 /var/log/debug Advice on how to view log files would be appreciated also. Thank you Vas -- View this message in context: http://requesttracker.8502.n7.nabble.com/How-to-move-an-existing-database-to-a-new-server-tp58875p58916.html Sent from the Request Tracker - User mailing list

[rt-users] How to move an existing database to a new server

2014-10-21 Thread Vas
the old database if other steps are required first prior to importing. I would be most grateful for any input. Having searched around on the internet I did try rt-setup-database --schema and upgrade with no result. Thank you Vas -- View this message in context: http://requesttracker.8502.n7