[rt-users] How to use ActivityReports

Hi All, I'm just trying to use your Activity Reports extension, but I'm totally lost. What should I put into the Query textarea? Could anyone give me just one simple example please? We use 3.4.4pre3 Many thanks! Ákos ___

[rt-users] Update.html qoutes TO and CC fields (if you want reply to all)

Hi All, Problem: I had a small annoying problem: when I reply to an email on the Display.html (ticket history) acting as reply to all I can see too few information, only these: who wrote this message and when. No sign of other to's and cc's. I always had to look into the ticket history to obtain

Re: [rt-users] Re-send a previously attached attachment?

Hi Boli, We (Bekeny) did something related: http://requesttracker.8502.n7.nabble.com/attachment-improvements-td45499.html Regards, Ákos On Tue, Aug 13, 2013 at 10:35 PM, Boli b...@itss.co.tz wrote: Hi All, Apologies if I have missed something obvious. How can I re-send an attachment

Re: [rt-users] Set requestor from email body

Hello Andreas, This is a scrip (on create), it does something like you want. This is fot RT3.8. You have to finish it by replacing the regex part where I wrote YOU HAVE TO PUT SOME REGEX HERE Ákos ### Scrip head ### you don't really need this whole heade my $scname = SC.$self-ScripObj-id.-3

[rt-users] New UX for RT: REST 2.0, json, and what?

Hi All, This is some kind of request for comment. Please, feel free to give us advice, support, ideas. If you have similar effort, if you know any solution that makes this problems causeless, let us know please! Thanks, Ákos You can find this (and comment and contribure) here:

[rt-users] New UX for RT: REST 2.0, json, and AngularJS vs Backbone.js

Hi RT users and developers, Finally we had a short list of MVCs: Backbone and Angular. We think both of them OK for this job, and actualy we tend to chose http://angularjs.org/ We would welcome any comments, opinions, suggestions or anything. Ákos On Thu, Mar 6, 2014 at 5:21 PM,

Re: [rt-users] New UX for RT: REST 2.0, json, and what?

Hello Alex, Thank you for all the infos. So: - we would join improving REST 2.0 (rtx-rest), - we would develope an angularjs (or backbone.js) client. I hope our work would be useful for all the RT community. Hello Community, If anyone has angularJS or backbone.js competency and could join us

Re: [rt-users] New UX for RT: REST 2.0, json, and what?

Hi Alex, Wallace, Thanks for the help, we finally got RESTv2 working. Hi Felipe, Have you made any progress? As we agreed I answer here: - so far we have create a devel 4.2 environment, - got the new rest api working, - earlier we had decided angularjs, - we are just choosing IDE: there was

[rt-users] New UX for RT: REST 2.0, json, and what? - we moved to rt-devel list

Hi All, According to offering of Wallace (BPS) we are moving to the rt-devel list. Anyone is interested to see the results or contribute, highly welcome to join the rt-devel list. Here is the subscribe page: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel Kind regards, Ákos

Re: [rt-users] Alternative GUIs for RT?

Hi Gary, Vegard, Emmanuel, We are happy that you find these things interesting. Telling the truth we wanted to make these functions public, but don't know the proper way. But now! We are creating one or two plugin of these functions in few weeks (we are in middle of work, that's why it take so

Re: [rt-users] Alternative GUIs for RT?

Hi All, This is the plugin we made: https://github.com/docca/rt_cf_ajax This is against 3.8, so we hope someone would modify the code for 4.x Bests, Akos On Mon, Apr 4, 2016 at 11:57 AM, wrote: > Hi Gary, Vegard, Emmanuel, > > We are happy that you find these things

[rt-users] Any insurance company uses RT?

Dear RT Users, We use RT since ages (2005) and some of our clients asked us to show the RT for an insurance company. So I did. The insurence company likes the RT, but before they make a final decision, they want to know if any other insurance company in the world uses RT. If anybody know such a

[rt-users] saved search as a drag and drop board (kanban ajax)

Hi All, This is just a teaser. We've created this js: https://jsfiddle.net/tlaci/a6L L4a13/ (Laszlo Terray, thank you!) and integrated into RT (Lajos Toth, thank you!) See: https://youtu.be/dd-FdnlLzKI We have not completed all the features yet, but the goals for v1.0: - X and Y coordinates: