Hi Boli, We (Bekeny) did something related: http://requesttracker.8502.n7.nabble.com/attachment-improvements-td45499.html
Regards, Ákos On Tue, Aug 13, 2013 at 10:35 PM, Boli <[email protected]> wrote: > Hi All, > > Apologies if I have missed something obvious. > > How can I re-send an attachment that has previously been attached to a > ticket without downloading it and re-attaching it. > > For example, if a new requestor or CC is added to a ticket, and I want > to get them up to date quickly by referring to previously > discussed/attached information. > > Comments/Suggestions welcomed > > Regards, > > Boli > -- > Network Engineer > >
