Re: [rt-users] HTML/Rich Text Article Entries?

2017-01-12 Thread Aaron Lush
rea ---.” Doesn’t the hash mark after the percent sign indicate a comment and to bypass the code? Granted, I’m no PERL programmer, so keep that in mind . Sincerely, Aaron Lush Network Administrator South Central Community School Corporation (219) 767-2266 ext. From: rt-us

[rt-users] HTML/Rich Text Article Entries?

2017-01-10 Thread Aaron Lush
unning RT 4.4 on an Ubuntu 16.10 box. Sincerely, Aaron Lush Network Administrator South Central Community School Corporation (219) 767-2266 ext. -- Email Confidentiality Notice: This email message, including all attachments, is for the sole use of the intended recipient(s) and co

Re: [rt-users] view articles/assets in main menu

2016-12-27 Thread Aaron Lush
Can Articles only be viewed by Privileged Users? My current setup has my end-users using Self-Service to Create/View tickets. I am unable to see a way to enable the Articles menu to be accessible from the Self-Service portal. Any help would be much appreciated. Thanks! Sincerely, Aaron Lush