Re: [rt-users] Possible to downgrade DB from 3.8 to 3.6?
RedHat is god, ftw! On 12/13/10 10:59, Kevin Falcone wrote: On Mon, Dec 13, 2010 at 01:50:44PM +, Khusro Jaleel wrote: I am thinking of migrating an RT instance from a machine running RT 3.8.1 to a machine running 3.6, but I'm not sure if this is even possible? Is it possible to move the MySQL DBs straight across from 3.8 to 3.6 without any issues? If there are any tweaks to be done, are they major? There are some pretty major schema differences, in particular encodings. I can't recommend against this enough. I am trying to use a Redhat machine which only has the official EPEL RT packages which are currently only at 3.6. If I can't move the DBs across, is there perhaps a way I can perform a default install on 3.6, then export / import the old (3.8) data in? Not really -kevin
Re: [rt-users] I am not content with the name StealTicket
As a unix sysadmin for an Oracle farm and a Christian myself, I'm mildly amused by the fact that I have to 'kill' processes all the time. But it's a purely semantic issue and I'd feel rather absurd to want to muddy the language with this politically correct rewording. I'd argue that the spirit of what's happening here is not at odds with the spirit of the biblical mandate. Not that I'm a vegetarian or something, but when you eat fish, you also kill them. I think that to split hairs to this level would be an injustice and an insult to the spirit of scripture. On 08/02/10 09:53, Wolfram Huettermann wrote: Hello, everybody using RT properly knows the right StealTicket in order to take a ticket over. As a believing Christian, I am not content with that name as I do not want to steal anything. It is better to name that right TakeTicketOver, so it is granted that the user takes a ticket over with permission of the user. By the RT should create a new right called ConfiscateTicket, that the means that user can confiscate a ticket. Such a right is very useful if the ticket contains racial or pornographic content. Greetings, Wolfram Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] help - the otherwise fabulous mailgate can't ever seem to load a valid user.
Greeting all. How's this mailgate supposed to work? Is there a design doc or instructions other than the source? If I run /opt/rt3/bin/rt-mailgate --debug --queue General --action correspond --url http://localhost/rt; , it fails with r...@valve~[5]17:14#/opt/rt3/bin/rt-mailgate --queue General --debug --action correspond --url http://localhost (User typed test garbage and presses ctrl-D) /opt/rt3/bin/rt-mailgate: temp file is '/tmp/DM8BNyHAto' /opt/rt3/bin/rt-mailgate: connecting to http://localhost/REST/1.0/NoAuth/mail-gateway not ok - Could not load a valid user Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] chart by time worked
Would it be feasible to add a 'time worked' charting method? Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
