Is there some reason you can’t just have your exchange server forward the
mail to RT and process it with rt-mailgate?
In general though, I would expect that if you’re sucking the mail from a
pop3 mailbox, and the mail is getting deleted from exchange it shouldn’t be
an issue with fetchmail.
, it
would inline the text attachments, but that's a misread on my part of
exactly what that setting is for.
On 11/13/2013 9:14 AM, Kevin Falcone wrote:
On Thu, Nov 07, 2013 at 06:07:00PM -0800, Jaye Mathisen wrote:
RT 4.2.0
A separate software system creates a PDF file, and also a text
summary
/ticket_id but rather prefers just a ticket_id. That's
easy enough to work around - just nuke ticket/. The issue around not
like - indicating take parameters from stdin is more of a hassle.
Suggestions?
thanks
--
Jaye Mathisen, Lil Pantry
P:541-476-0152
F:541-476-0152
attachment: mrcpu.vcf
this display in-line automatically?
The text attachment is only 2.5k. Shows up as text/plain 2.5k in RT.
I poked around in there a bit, but didn't see anything that made it clear.
Any help appreciated. Using Google Chrome as a browser.
--
Jaye Mathisen, Lil Pantry
P:541-476-0152
F:541-476-0152
Seems to be working fine.
Many Thanks.
J.
On 10/10/2013 8:23 AM, Jim Brandt wrote:
On 10/9/13 11:48 PM, Jaye Mathisen wrote:
I had a nice install of 4.0.17 working and we decided to upgrade to 4.2
before deployment. 99.9% of things are working great.
Except for this:
[62873] [Thu Oct 10
{
my $content = shift;
my $tickets_ref = $content-{tickets} || [];
@$tickets_ref = grep {
my $t = RT::Ticket-new( RT-SystemUser );
$t-Load($_);
!$t-QueueObj-Lifecycle-IsInactive( $t-Status );
} @$tickets_ref;
return $tickets_ref;
}
--
Jaye Mathisen, Lil Pantry
in the body and
such, and I still have to validate the content of the CF...
Any thoughts?
--
Jaye Mathisen, Lil Pantry
P:541-476-0152
F:541-476-0152
attachment: mrcpu.vcf
--
RT Training in New York, October 8th and 9th: http://bestpractical.com/training
.
4.0.17 is working great. Might bite the bullet and jump to 4.2 before
we get too far into this.
Thanks for your help.
On 9/23/2013 8:32 AM, Kevin Falcone wrote:
On Sat, Sep 21, 2013 at 04:35:07PM -0700, Jaye Mathisen wrote:
If I go to Modify global group rights, and type in a new group
useful.
I don't remember seeing any issues in the original install, and it
wasn't an upgrade of any kind.
Any suggestions would be appreciated.
--
Jaye Mathisen, Lil Pantry
P:541-476-0152
F:541-476-0152
attachment: mrcpu.vcf
--
RT Training in New York, October 8th and 9th: http
